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Hitachi Solutions America

Technical Sales Professional – Dynamics 365 CE

Hitachi Solutions America, Irvine, California, United States, 92713

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Technical Sales Professional – Dynamics 365 CE Job Title:

Technical Sales Professional – Dynamics 365 CE

Location:

USA remote

Role Overview:

We are seeking a dynamic

Technical Sales Professional

with deep expertise in

Microsoft Dynamics 365 Customer Engagement (CE)

and a passion for driving innovation through

Copilot, Agentic AI, and Contact Center as a Service (CCaaS) . This role combines presales leadership, solution design, and thought leadership to help clients transform their business processes across industries such as

Manufacturing, Energy, Health & Life Sciences, Banking, and Finance .

Key Responsibilities Presales Leadership

Lead discovery sessions to understand client business needs, pain points, and objectives.

Deliver tailored solution presentations, demos, and proof‑of‑concepts for Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).

Support proposal development, RFP responses, and bid defenses.

Solution Design

Develop solution architectures and implementation strategies aligned with Microsoft best practices.

Advise on integration with

Power Platform

(Power Apps, Power Automate, Power Virtual Agents) and

Azure services .

Ensure scalability, security, and compliance in proposed solutions.

Thought Leadership

Stay current on Dynamics 365 CE features, AI‑driven enhancements, and emerging technologies.

Evangelize innovation through workshops, webinars, and industry events.

Collaboration

Partner with sales teams, delivery teams, and Microsoft counterparts to drive successful outcomes.

Mentor junior presales resources and contribute to building demo frameworks.

Qualifications Required Skills & Expertise

Strong presales leadership experience in enterprise solutions.

Proven ability to conduct discovery sessions and deliver compelling demos.

Expertise in

Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service) .

Solid understanding of solution architecture and integration with Power Platform and Azure.

Excellent communication and presentation skills.

Preferred Skills

Experience with industry‑specific solutions (Manufacturing, Energy, Health & Life Sciences, Banking, and Finance).

Knowledge of

Copilot

and AI‑driven CRM capabilities.

Familiarity with

Contact Center as a Service (CCaaS)

and Agentic AI concepts.

Required/Minimum Qualifications

Relevant certifications from Microsoft or competitive platforms and 3+ years technical pre‑sales or technical consulting experience.

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field and 4+ years technical pre‑sales or technical consulting experience OR equivalent experience.

Additional Information Why Join Hitachi Solutions

Step into a high‑impact role that builds upon a foundation of deep industry expertise.

Leverage your reputation and knowledge to drive innovation and transformation for leading organizations.

Be part of a globally recognized team committed to excellence, collaboration, and growth.

Equal Opportunity We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Compensation Base Salary Pay Range : USD $97,500 – USD $147,500

*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law.

Other Compensation / Benefits Overview

Bonus Plan/Sales Incentive

Medical, Dental and Vision Coverage

Life Insurance and Disability Programs

Retirement Savings with Company Match

Paid Time Off

Flexible Work Arrangements including Remote Work

Remote #REMOTE

Beware of Scams Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) notification@smartrecruiters.com domain email address regarding your application and interview requests.

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

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