Anthropologie
Anthropologie Key Holder – Anthropologie located at 3393 Peachtree Rd. NE, Atlanta, Georgia, 30326 United States
Role Summary A Key Holder contributes to creating a customer‑centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in operating procedures and provide mentorship of the associate team.
Role Responsibilities
Customer Experience
Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued.
Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals.
Utilizes technology to deliver a seamless, omni‑channel shopping experience through execution of all omni services.
Leadership + Team Management
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones.
Acts as an elevated team member, exercises decision‑making skills to support problem solving and enhances each customer’s experience.
Supports the training of the associate team, including new hire onboarding.
Visual + Business Operations
Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues.
Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns.
Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store.
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives.
Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback.
Provides insights related to the customer and employee experience and communicates feedback to Store Manager.
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities.
Role Qualifications
Anthro brand fan
Leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may depend on your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and more! For additional information visit https://www.urbn.com/work-with-us/stores.
Pay Range Starting from USD $18.15/Hr.
Seniority Level Not Applicable
Employment Type Part‑time
Job Function General Business, Management, and Customer Service
Industries Retail, Retail Apparel and Fashion, Consumer Services
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Role Summary A Key Holder contributes to creating a customer‑centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in operating procedures and provide mentorship of the associate team.
Role Responsibilities
Customer Experience
Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued.
Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals.
Utilizes technology to deliver a seamless, omni‑channel shopping experience through execution of all omni services.
Leadership + Team Management
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones.
Acts as an elevated team member, exercises decision‑making skills to support problem solving and enhances each customer’s experience.
Supports the training of the associate team, including new hire onboarding.
Visual + Business Operations
Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues.
Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns.
Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store.
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives.
Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback.
Provides insights related to the customer and employee experience and communicates feedback to Store Manager.
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities.
Role Qualifications
Anthro brand fan
Leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may depend on your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and more! For additional information visit https://www.urbn.com/work-with-us/stores.
Pay Range Starting from USD $18.15/Hr.
Seniority Level Not Applicable
Employment Type Part‑time
Job Function General Business, Management, and Customer Service
Industries Retail, Retail Apparel and Fashion, Consumer Services
#J-18808-Ljbffr