Macy's
Retail Cosmetics Sales Associate, Fair Oaks Mall - Flex
Macy's, Fairfax, Virginia, United States, 22032
Retail Cosmetics Sales Associate, Fair Oaks Mall - Flex
Be part of an amazing story. Macy’s is more than just a store – it’s a story that has captured the hearts and minds of America for over 160 years. We’ve been part of memorable moments and milestones for countless customers and colleagues, and those stories are what make this a special place to work.
Base pay range:
$15.00/hr – $21.00/hr
Job Overview:
As a Cosmetic Sales Flex Colleague – also known as a Beauty Advisor Flex – you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert, offering expert advice, conducting product demonstrations, and providing tailored consultations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role, and you proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service, always with the goal of exceeding expectations and achieving sales goals.
By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.
How Our Beauty Colleagues Spend Their Day:
Begin each day energized and ready to make an impact. Wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Review sales goals, new arrivals, top‑selling items, and current promotions before starting to engage, educate, and sell with confidence.
On the floor, focus on the customer—offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships.
Throughout the day, maintain a shoppable space by managing the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
Finish strong by sharing our Loyalty program benefits, ensuring customers have all they need, ending with a sincere thank‑you, and using the customer’s name.
Support one another with honesty, care, and collaboration to better serve customers and communities.
Strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.
Flex Team Colleague Working Hours:
Minimum work requirements of 42 hours per quarter during Q1–Q3 (February–October). During Q4 (November–January) you will be required to work 60 hours per quarter. Minimum hours and weekend shift requirements may change.
Who You Are:
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Must be able to:
Understand and communicate effectively with customers, co‑workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools, participating in sales events, and staying up‑to‑date through ongoing training and vendor education.
Meet and surpass daily sales goals by delivering exceptional service.
Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
At least 1 year of customer service or selling experience required.
Essential Physical Requirements You Will Perform:
Talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.
What We Can Offer You:
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining our Colleague Resource Groups and make a difference through volunteer opportunities.
Some Additional Benefits We Offer Include:
Merchandise discounts.
Performance‑based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal/financial advice.
Access the full menu of benefits offerings here. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
This position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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Base pay range:
$15.00/hr – $21.00/hr
Job Overview:
As a Cosmetic Sales Flex Colleague – also known as a Beauty Advisor Flex – you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert, offering expert advice, conducting product demonstrations, and providing tailored consultations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role, and you proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service, always with the goal of exceeding expectations and achieving sales goals.
By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.
How Our Beauty Colleagues Spend Their Day:
Begin each day energized and ready to make an impact. Wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Review sales goals, new arrivals, top‑selling items, and current promotions before starting to engage, educate, and sell with confidence.
On the floor, focus on the customer—offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships.
Throughout the day, maintain a shoppable space by managing the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
Finish strong by sharing our Loyalty program benefits, ensuring customers have all they need, ending with a sincere thank‑you, and using the customer’s name.
Support one another with honesty, care, and collaboration to better serve customers and communities.
Strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.
Flex Team Colleague Working Hours:
Minimum work requirements of 42 hours per quarter during Q1–Q3 (February–October). During Q4 (November–January) you will be required to work 60 hours per quarter. Minimum hours and weekend shift requirements may change.
Who You Are:
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Must be able to:
Understand and communicate effectively with customers, co‑workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools, participating in sales events, and staying up‑to‑date through ongoing training and vendor education.
Meet and surpass daily sales goals by delivering exceptional service.
Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
At least 1 year of customer service or selling experience required.
Essential Physical Requirements You Will Perform:
Talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.
What We Can Offer You:
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining our Colleague Resource Groups and make a difference through volunteer opportunities.
Some Additional Benefits We Offer Include:
Merchandise discounts.
Performance‑based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal/financial advice.
Access the full menu of benefits offerings here. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
This position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
#J-18808-Ljbffr