Acacia Network
MISSION STATEMENT
Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.
POSITION OVERVIEW The Follow-Up Specialist assigned to the RSSP program for refugees plays a crucial role in ensuring the long-term success of participants. They monitor progress by conducting regular check-ins, providing personalized support, and addressing any challenges faced by refugees in their new work environments. By connecting participants with additional resources, offering career counseling, and facilitating job placements, the follow-up specialist helps refugees integrate smoothly into the workforce. Their efforts contribute to the participants' stability and growth, ultimately fostering economic independence and self-sufficiency.
KEY ESSENTIAL FUNCTIONS
Monitor Progress: Conduct regular follow-up visits or calls with program participants to assess their employment status, job satisfaction, and any challenges they may be facing.
Provide Support: Offer continuous guidance and support to help participants overcome obstacles in their new jobs, including workplace conflicts, skill gaps, and cultural adjustments.
Resource Referral: Connect participants with additional resources such as job training programs, educational opportunities, financial assistance, and support services like childcare and transportation.
Career Counseling: Provide individualized career counseling to help participants identify their strengths, set career goals, and develop action plans to achieve them.
Job Placement Assistance: Assist participants in finding suitable job opportunities, preparing for interviews, and completing job applications. Work with employers to address any issues that may arise and ensure job retention.
Documentation: Maintain accurate records of participant progress, follow-up actions, and outcomes. Prepare reports for program stakeholders and funding agencies.
Build Partnerships: Collaborate with employers, training providers, and community organizations to create a network of support for participants and identify new job opportunities.
Advocacy: Advocate for participants' needs and rights, ensuring they have access to necessary resources and support to succeed in the workforce.
REQUIREMENTS
Education: Associates degree in Social Work, Human Services, Counseling, or a related field preferred.
Experience: Minimum of 2 years of experience in workforce development, case management, or a related field, preferably working with refugees or other vulnerable populations.
Skills: Strong interpersonal and communication skills, cultural sensitivity, ability to work independently and as part of a team, and proficiency in using case management software and other relevant technology.
Language: Proficiency in at least one language in addition to English [Spanish, French, Pashto, etc] is preferred.
WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.
As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.
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POSITION OVERVIEW The Follow-Up Specialist assigned to the RSSP program for refugees plays a crucial role in ensuring the long-term success of participants. They monitor progress by conducting regular check-ins, providing personalized support, and addressing any challenges faced by refugees in their new work environments. By connecting participants with additional resources, offering career counseling, and facilitating job placements, the follow-up specialist helps refugees integrate smoothly into the workforce. Their efforts contribute to the participants' stability and growth, ultimately fostering economic independence and self-sufficiency.
KEY ESSENTIAL FUNCTIONS
Monitor Progress: Conduct regular follow-up visits or calls with program participants to assess their employment status, job satisfaction, and any challenges they may be facing.
Provide Support: Offer continuous guidance and support to help participants overcome obstacles in their new jobs, including workplace conflicts, skill gaps, and cultural adjustments.
Resource Referral: Connect participants with additional resources such as job training programs, educational opportunities, financial assistance, and support services like childcare and transportation.
Career Counseling: Provide individualized career counseling to help participants identify their strengths, set career goals, and develop action plans to achieve them.
Job Placement Assistance: Assist participants in finding suitable job opportunities, preparing for interviews, and completing job applications. Work with employers to address any issues that may arise and ensure job retention.
Documentation: Maintain accurate records of participant progress, follow-up actions, and outcomes. Prepare reports for program stakeholders and funding agencies.
Build Partnerships: Collaborate with employers, training providers, and community organizations to create a network of support for participants and identify new job opportunities.
Advocacy: Advocate for participants' needs and rights, ensuring they have access to necessary resources and support to succeed in the workforce.
REQUIREMENTS
Education: Associates degree in Social Work, Human Services, Counseling, or a related field preferred.
Experience: Minimum of 2 years of experience in workforce development, case management, or a related field, preferably working with refugees or other vulnerable populations.
Skills: Strong interpersonal and communication skills, cultural sensitivity, ability to work independently and as part of a team, and proficiency in using case management software and other relevant technology.
Language: Proficiency in at least one language in addition to English [Spanish, French, Pashto, etc] is preferred.
WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.
As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.
#J-18808-Ljbffr