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The Jonus Group

Employee Benefits Account Specialist

The Jonus Group, Bloomfield Hills, Michigan, United States, 48302

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Executive Recruiter at The Jonus Group | Agency | Michigan | Indiana Job Description

Seeking a dedicated and detail-oriented

Client Service Specialist

to join a team. This role is integral to agency operations, focusing on processing enrollments, assisting employees with claims and billing inquiries, and updating systems. The ideal candidate will have experience in benefits administration and a passion for delivering outstanding client support.

Compensation Package

Salary Range: $75,000 - $90,000 annually, based on experience.

Competitive benefits package, 401(k), paid time off, professional development opportunities.

Responsibilities

Process employee enrollments and assist with enrollment systems.

Provide support regarding claims, billing inquiries, and benefits questions.

Update and maintain accurate records in systems such as Employee Navigator and Ease.

Collaborate with team members to ensure seamless service delivery.

Serve as a backup to the technical manager, assisting with technology-related tasks as needed.

Qualifications / Requirements

Minimum of 1 year of experience in benefits administration.

Proficiency with Employee Navigator and Ease is highly preferred.

Strong communication and interpersonal skills.

Detail-oriented with excellent organizational and time-management skills.

Hybrid environment, both remote and in-office as needed.

Technical aptitude and willingness to assist with technology-related tasks is a plus.

Disclaimer: This job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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