Hollywood Casino Aurora
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Sous Chef - Red Lotus
role at
Hollywood Casino Aurora .
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Essential Duties and Responsibilities
Provide guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
Adhere to scheduling and coordinate with management on scheduling concerns, with attention to guest satisfaction.
Produce menu items as listed in each restaurant. Follow all prep lists and ensure kitchens are stocked and ready for service.
Support compliance to departmental budgets.
Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs. Ensure customer service standards are followed by all team members and address issues as they arise.
Assist with maintaining cost control methods and procedures by monitoring consistent portions and inventory in each restaurant.
Assist Chef de Cuisine with administrative duties, such as tracking/maintenance of attendance records.
Maintain established quality assurance procedures to ensure acceptable health department customer service standards.
Ensure compliance with all regulatory requirements within area of responsibility and report potential issues to management.
Maintain strict confidentiality in all departmental and company matters.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
Associate’s Degree (A.A.) in culinary or related field; minimum of two years culinary experience, or equivalent combination of education and experience. Minimum of one year previous supervisory experience required.
Excellent verbal and written communication skills.
Proficient in Microsoft applications (Excel, Word, Outlook).
Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical proficiency: add, subtract, multiply, divide, use fractions, decimals, compute rates, ratios, percentages, and interpret bar graphs.
Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
Supervisory Responsibilities
Responsible for staff development and training programs.
Responsible for rewards and recognition program to maximize employee engagement.
Evaluate team members within department and deliver constructive feedback regarding performance.
Recommend staffing (including interviewing and hiring) and scheduling to meet business needs.
Manage work procedures and expedite workflow.
Provide recommendations for employee performance: disciplining, coaching, counseling.
Language Skills Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
Reasoning Ability Apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Employee must qualify for licenses and permits required by federal, state, and local regulations.
Must be Serve Safe certified. Must successfully complete C.A.R.E. or TIPS training.
Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.
Physical Demands Regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. Frequently required to reach with hands and arms, talk or hear. Vision requirements include close vision, color vision, and peripheral vision. Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.
Work Environment Noise level is usually moderate. Employee could be exposed to fluctuating temperatures and an environment containing second‑hand tobacco smoke.
Equal Opportunity Employer.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences across 43 destinations in North America, online sports betting, iCasino via theScore Bet Sportsbook and Casino®. We are committed to values such as diversity and sustainability—for our community, our team members, our vendors, and our planet. We’re changing entertainment. Follow us.
#J-18808-Ljbffr
Sous Chef - Red Lotus
role at
Hollywood Casino Aurora .
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Essential Duties and Responsibilities
Provide guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
Adhere to scheduling and coordinate with management on scheduling concerns, with attention to guest satisfaction.
Produce menu items as listed in each restaurant. Follow all prep lists and ensure kitchens are stocked and ready for service.
Support compliance to departmental budgets.
Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs. Ensure customer service standards are followed by all team members and address issues as they arise.
Assist with maintaining cost control methods and procedures by monitoring consistent portions and inventory in each restaurant.
Assist Chef de Cuisine with administrative duties, such as tracking/maintenance of attendance records.
Maintain established quality assurance procedures to ensure acceptable health department customer service standards.
Ensure compliance with all regulatory requirements within area of responsibility and report potential issues to management.
Maintain strict confidentiality in all departmental and company matters.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
Associate’s Degree (A.A.) in culinary or related field; minimum of two years culinary experience, or equivalent combination of education and experience. Minimum of one year previous supervisory experience required.
Excellent verbal and written communication skills.
Proficient in Microsoft applications (Excel, Word, Outlook).
Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical proficiency: add, subtract, multiply, divide, use fractions, decimals, compute rates, ratios, percentages, and interpret bar graphs.
Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
Supervisory Responsibilities
Responsible for staff development and training programs.
Responsible for rewards and recognition program to maximize employee engagement.
Evaluate team members within department and deliver constructive feedback regarding performance.
Recommend staffing (including interviewing and hiring) and scheduling to meet business needs.
Manage work procedures and expedite workflow.
Provide recommendations for employee performance: disciplining, coaching, counseling.
Language Skills Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
Reasoning Ability Apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Employee must qualify for licenses and permits required by federal, state, and local regulations.
Must be Serve Safe certified. Must successfully complete C.A.R.E. or TIPS training.
Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.
Physical Demands Regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. Frequently required to reach with hands and arms, talk or hear. Vision requirements include close vision, color vision, and peripheral vision. Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.
Work Environment Noise level is usually moderate. Employee could be exposed to fluctuating temperatures and an environment containing second‑hand tobacco smoke.
Equal Opportunity Employer.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences across 43 destinations in North America, online sports betting, iCasino via theScore Bet Sportsbook and Casino®. We are committed to values such as diversity and sustainability—for our community, our team members, our vendors, and our planet. We’re changing entertainment. Follow us.
#J-18808-Ljbffr