Westreet
Tellers are the face of WeStreet Credit Union and are responsible for providing the highest level of service to members by performing Teller transactions, servicing accounts, responding to questions, and other transactional needs. Tellers are responsible for being friendly, professional, courteous, and should proactively look for opportunities to go above-and-beyond for members. Tellers are a valuable part of our team and help WeStreet stay true to our shared vision of serving and enriching the lives of others.
Responsibilities
Assist members with financial transactions, including deposits, withdrawals, loan payments, and issuing negotiable instruments
Greet members with a genuine smile and maintain a welcoming environment
Carry out the Credit Union’s mission of providing tailored financial solutions by offering additional products or services that help fit the needs of the members
Balance cash drawer daily
Be knowledgeable of all core products and services
Build member loyalty by providing the highest level of service
Respond to member inquiries or concerns in a timely manner
Adhere to internal policies and procedures
Follow the Credit Union’s Core Values of Trust, Integrity, Teamwork, and Making a Difference
Required Skills and Qualifications
Ability to contribute to a positive team environment and to provide an exceptional member experience
Careful attention to detail
Exceptional work ethic
Excellent oral and written communication skills
High School diploma or equivalent
Additional Skills and Qualifications
Bilingual (fluent verbal and written Spanish) skills
Proficiency in Microsoft applications (Word, Outlook, etc.)
Physical Requirements
Must be able to stand for long periods of time
May occasionally have to carry coin bags or coin boxes sometimes weighing 25 pounds
Typing and repetitive motion
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Education High School or better.
Experience Six months to one year of retail sales or customer service and cash handling experience.
Equal Opportunity Employer Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Responsibilities
Assist members with financial transactions, including deposits, withdrawals, loan payments, and issuing negotiable instruments
Greet members with a genuine smile and maintain a welcoming environment
Carry out the Credit Union’s mission of providing tailored financial solutions by offering additional products or services that help fit the needs of the members
Balance cash drawer daily
Be knowledgeable of all core products and services
Build member loyalty by providing the highest level of service
Respond to member inquiries or concerns in a timely manner
Adhere to internal policies and procedures
Follow the Credit Union’s Core Values of Trust, Integrity, Teamwork, and Making a Difference
Required Skills and Qualifications
Ability to contribute to a positive team environment and to provide an exceptional member experience
Careful attention to detail
Exceptional work ethic
Excellent oral and written communication skills
High School diploma or equivalent
Additional Skills and Qualifications
Bilingual (fluent verbal and written Spanish) skills
Proficiency in Microsoft applications (Word, Outlook, etc.)
Physical Requirements
Must be able to stand for long periods of time
May occasionally have to carry coin bags or coin boxes sometimes weighing 25 pounds
Typing and repetitive motion
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Education High School or better.
Experience Six months to one year of retail sales or customer service and cash handling experience.
Equal Opportunity Employer Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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