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Kirby

Parts Specialist

Kirby, Commerce City, Colorado, United States, 80022

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Parts Specialist

– Stewart & Stevenson Power Products, 5840 Dahlia St., Commerce City, CO 80022.

Responsibilities

Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.

Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

Receive and fill telephone orders for parts.

Fill customer orders from stock.

Prepare sales slips or sales contracts.

Receive payment or obtain credit authorization.

Take inventory of stock.

Advise customers on substitution or modification of parts when identical replacements are not available.

Examine returned parts for defects, and exchange defective parts or refund money.

Mark and store parts in stockrooms according to prearranged systems.

Discuss use and features of various parts, based on knowledge of machines or equipment.

Demonstrate equipment to customers and explain functioning of equipment.

Place new merchandise on display.

Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.

Repair parts or equipment.

Calculate and provide sales quotes to customers on multi-part orders.

Qualifications

Ability to perform work accurately and thoroughly.

Ability to communicate in writing clearly and concisely.

Ability to communicate effectively with others using the spoken word.

Ability to take care of the customers’ needs while following company procedures.

Computer Skills

Proficient in Microsoft Office applications (Word, Excel, Outlook). Oracle experience preferred.

Education/Experience

High School Graduate or General Education Degree (GED) and two to four years related experience.

Physical Conditions & Requirements

Parts department environment. Parts storage area may not be air conditioned.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Transportation, Logistics, Supply Chain and Storage

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