Barker's Heating & Cooling
Customer Service Representative
Barker's Heating & Cooling, College Station, Texas, United States, 77840
We are looking for a
Customer Service Representative
at
Barker's Heating & Cooling . Why Join Our Team
Uncapped Pay Potential Medical, Prescription, Dental, and Vision Insurance Disability and Term Life Insurance Matching 401(k) Ongoing training & development and growth opportunities Paid Holidays Paid Time Off (PTO) What You Will Do
Manage incoming calls from customers Schedule and manage customer estimates Identify and assess customers’ needs to achieve full satisfaction of work provided Manage customer and technician schedules Renew and manage maintenance agreements Build relationships with customers and provide top-level service and support Maintain accurate and detailed records of customer needs, requests, and tasks performed Appropriately handle and de‑escalate customer complaints and concerns Who You Are
1–5 years of call center or customer support experience preferred Valid driver’s license with a clean motor‑vehicle record Experience with MS Office products preferred Experience with Service Titan preferred Who We Are
We are a family‑owned and operated company with a small‑business feel and large‑business size, growth, and stability. We reward hard‑working teams for their contributions and prioritize employee well‑being through ongoing training, unmatched rewards, full benefits, and a matching 401(k). Job Details
Job Type: Full‑time Salary: $14.00–$16.00 per hour Location: College Station, TX (relocation or reliable commute required) We are an Equal Employment Opportunity Employer.
#J-18808-Ljbffr
Customer Service Representative
at
Barker's Heating & Cooling . Why Join Our Team
Uncapped Pay Potential Medical, Prescription, Dental, and Vision Insurance Disability and Term Life Insurance Matching 401(k) Ongoing training & development and growth opportunities Paid Holidays Paid Time Off (PTO) What You Will Do
Manage incoming calls from customers Schedule and manage customer estimates Identify and assess customers’ needs to achieve full satisfaction of work provided Manage customer and technician schedules Renew and manage maintenance agreements Build relationships with customers and provide top-level service and support Maintain accurate and detailed records of customer needs, requests, and tasks performed Appropriately handle and de‑escalate customer complaints and concerns Who You Are
1–5 years of call center or customer support experience preferred Valid driver’s license with a clean motor‑vehicle record Experience with MS Office products preferred Experience with Service Titan preferred Who We Are
We are a family‑owned and operated company with a small‑business feel and large‑business size, growth, and stability. We reward hard‑working teams for their contributions and prioritize employee well‑being through ongoing training, unmatched rewards, full benefits, and a matching 401(k). Job Details
Job Type: Full‑time Salary: $14.00–$16.00 per hour Location: College Station, TX (relocation or reliable commute required) We are an Equal Employment Opportunity Employer.
#J-18808-Ljbffr