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Auto-Owners Insurance

Auto Claims Representative

Auto-Owners Insurance, Greensboro, North Carolina, us, 27497

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Corporate Recruiter at Auto-Owners Insurance | Strategic Talent Sourcer I Turning Outreach Into Opportunity A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This entry-level role handles insurance claims under close supervision through the life-cycle of a claim including investigation, evaluation, and resolution. The position provides service to agents, insureds, and others to ensure claims resolve accurately and timely. The candidate will complete the Company’s claims training program and work within the assigned line of insurance.

Responsibilities

Investigate, evaluate, and settle entry‑level insurance claims

Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products

Learn and comply with Company claim handling procedures

Develop entry‑level claim negotiation and settlement skills

Build skills to effectively serve the needs of agents, insureds, and others

Meet and communicate with claimants, legal counsel, and third parties

Develop specialized skills including, but not limited to, estimating and use of designated computer‑based programs for loss adjustment

Study, obtain, and maintain an adjuster’s license(s) if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

Bachelor’s degree or direct equivalent experience with property/casualty claims handling

Ability to organize data, multi‑task, and make independent decisions

Above average communication skills (written and verbal)

Ability to write reports and compose correspondence

Ability to resolve complex issues

Ability to maintain confidentiality and data security

Ability to effectively deal with a diverse group of individuals

Ability to accurately handle mathematical problems, including geometry and financial calculations

Licensed to drive and maintain a valid driver license and clean driving record consistent with the Company’s underwriting guidelines

Continually develop product knowledge through participation in approved educational programs

Benefits Auto-Owners offers a wide range of career opportunities, a friendly work environment, a structured training program, employee mentoring, and an excellent compensation and benefits package. In addition to a competitive base salary, matched 401(k), fully funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.

Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Seniority level Entry level

Employment type Full-time

Job function Finance and Sales

Industries Insurance

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