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Matura Farrington

Collections Specialist

Matura Farrington, Los Angeles, California, United States, 90079

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This range is provided by Matura Farrington. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $90,000.00/yr - $100,000.00/yr

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Compensation:

$90,000–$100,000 (non-exempt, OT eligible)

Schedule:

Onsite for training; then 1 day per week onsite

About the Role A leading professional services organization is launching a new role focused on strengthening client relationships through high‑touch financial coordination. This position serves as the primary liaison for client billing and payment communication, ensuring questions are answered quickly, issues are resolved smoothly, and accounts remain healthy.

Responsibilities

Introduce new clients to billing processes and serve as their ongoing point of contact

Handle inquiries related to invoices, statements, and payment logistics

Conduct proactive check‑ins to ensure clarity and timely follow‑through

Identify early signs of aging accounts and address issues before escalationDocument all interactions and maintain detailed client communication records

Partner with internal teams for invoice adjustments, account questions, payment applications, and trust‑related items

Provide updates, trends, and portfolio summaries to leadership

Participate in workflow improvement efforts as this new function grows

What Makes This Role Unique This is a newly established position with support from the highest levels of leadership, offering the chance to help define processes from the ground up. You will work with major corporate clients in a polished, professional environment and play a key role in shaping how the organization manages financial communication.

Qualifications

3–5 years in a client‑facing role involving account coordination, billing, or financial communication

Professional presence, strong communication skills, and the ability to build trust with sophisticated stakeholders

High attention to detail and excellent follow‑through

Comfort managing a large portfolio with competing priorities

Experience in professional services or legal environments is a plus

Knowledge of billing structures, fee arrangements, or receivables concepts is helpful

Organized, calm under pressure, proactive, and relationship‑oriented

Benefits

Medical insurance

Vision insurance

401(k)

Location Los Angeles Metropolitan Area

Seniority level Mid-Senior level

Employment type Full‑time

Job function Accounting/Auditing

Industries Legal Services and Law Practice

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