STYL Residential
Job Summary
STYL Residential is looking for a Leasing Agent to apply outstanding customer service and sales skills at our community in Dunwoody, GA. The Leasing Agent is responsible for leasing apartments to prospective residents, providing exceptional customer service and acting as a brand ambassador.
Essential Job Functions
Oversee sales process and provide an exceptional tour experience for prospective residents
Proactively follow up with all current and prospective renters utilizing and maintaining a Customer Relationship Management database
Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
Contribute to positive online reputation of community
Partner with marketing to generate awareness, interest and excitement via social media
Assist in the planning and execution of resident engagement events
Ensure tour path, apartment homes, and amenity spaces are clean and consistent with company standards
Ensure all open and close procedures are followed to company standards
Understand product and market knowledge, which includes shopping competitive properties and completion of market surveys
Complete lease applications and assist with verification of application information
Utilize customer service skills to professionally resolve issues
Complete weekly leasing reports accurately and timely
Inspect apartment homes prior to residents moving in to ensure a superior move in experience
Accept rent payments, security deposits and other applicable fees
Perform other job duties as required
Education and Experience
Bachelor’s degree is preferred
Prior customer service or sales experience is preferred
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred
A valid Driver’s License and reliable transportation may be required based upon specific property needs
Who We Are Looking For
Highly motivated, outgoing self-starter who is excited to join a growing company
Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
Available to work weekends and extended hours based on needs of the community
Reliable and team oriented
Positive attitude and willingness to learn
Outstanding verbal, written and listening skills
Excellent negotiation and problem-solving skills
Efficient time management and ability to prioritize multiple projects
Strong interpersonal skills
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Standing and walking, giving tours, and meeting with potential tenants
Must be able to lift up to 15 pounds at times
Must be able to walk across a property with stairs and in a variety of weather
Must be able to work weekends and extended hours on a rotating schedule on Wednesdays
What We Offer We invest in our people because we believe in our people. STYL offers training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Equal Employment Opportunity STYL Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Job Type: Full‑time
Work Location: In person
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Management
#J-18808-Ljbffr
Essential Job Functions
Oversee sales process and provide an exceptional tour experience for prospective residents
Proactively follow up with all current and prospective renters utilizing and maintaining a Customer Relationship Management database
Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
Contribute to positive online reputation of community
Partner with marketing to generate awareness, interest and excitement via social media
Assist in the planning and execution of resident engagement events
Ensure tour path, apartment homes, and amenity spaces are clean and consistent with company standards
Ensure all open and close procedures are followed to company standards
Understand product and market knowledge, which includes shopping competitive properties and completion of market surveys
Complete lease applications and assist with verification of application information
Utilize customer service skills to professionally resolve issues
Complete weekly leasing reports accurately and timely
Inspect apartment homes prior to residents moving in to ensure a superior move in experience
Accept rent payments, security deposits and other applicable fees
Perform other job duties as required
Education and Experience
Bachelor’s degree is preferred
Prior customer service or sales experience is preferred
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred
A valid Driver’s License and reliable transportation may be required based upon specific property needs
Who We Are Looking For
Highly motivated, outgoing self-starter who is excited to join a growing company
Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
Available to work weekends and extended hours based on needs of the community
Reliable and team oriented
Positive attitude and willingness to learn
Outstanding verbal, written and listening skills
Excellent negotiation and problem-solving skills
Efficient time management and ability to prioritize multiple projects
Strong interpersonal skills
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Standing and walking, giving tours, and meeting with potential tenants
Must be able to lift up to 15 pounds at times
Must be able to walk across a property with stairs and in a variety of weather
Must be able to work weekends and extended hours on a rotating schedule on Wednesdays
What We Offer We invest in our people because we believe in our people. STYL offers training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Equal Employment Opportunity STYL Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Job Type: Full‑time
Work Location: In person
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Management
#J-18808-Ljbffr