Mansfield Energy Corp
Join to apply for the
Collections Specialist
role at
Mansfield Energy Corp .
Be among the first 25 applicants.
Mansfield Service Partners is looking for a Collections Specialist for our Gainesville, GA location.
Responsibilities Past Due Balance Management & Reporting
Own front‑line collections, contacting customers regarding debit and credit balances beyond the due date
Transmit any documentation needed to resolve past due balances
Log all collection activity and relevant comments into the accounting system
Provide metrics reporting (recorded) for balances 1 day past due and greater
Ensure reporting is accurate and detailed
Investigate historical data for resolution of over and short payments, disputed items, and unapplied payments, working with other internal departments when needed
Communicate with internal customers to investigate and resolve debit and credit balances
Communicate potential inability to fuel (due to credit restrictions) to all internal customers including Sales, Operations, and Dispatch
Data Analysis
Possess analytical skills to assimilate information and make sound business decisions quickly and accurately
Utilize all systems and programs to analyze data, and report results
Possess knowledge of accounting and operations systems to determine and resolve any internal, set‑up, contract, or billing issues
Possess a general understanding of credit files, security options, and insured accounts
Advise the Credit team of any needed increases in limits to prevent balances from exceeding limits
Understand when to elevate to management and sales to advise of cash flow issues and prevent holds
Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services, obtaining approval to exceed credit limits and set parameters
Possess a working knowledge of Excel, including pivot tables and look‑ups
Customer Service & Negotiation
Maintain excellent customer relations through professional conduct and timely, accurate responses
Notify internal customers of any accounts with ongoing issues leading to potential risk or credit hold status
Exhibit and encourage team spirit and collaboration
Communicate clearly with respect and courtesy at all times, both verbally and written, with correct grammatical usage
Customize communications and processes relative to both internal and external customers
Initiative
Embrace and exude the core values of Mansfield Oil Company: Teamwork, Conscientiousness, Innovation, Integrity, Personal Service, and Excellence
Execute the goals and expectations of the department and role with a willingness to invest additional time to achieve these goals
Own personal and professional growth, including being open to coaching and recognizing training opportunities to enhance performance and skills
Develop prevention strategies to eliminate problems before they occur
Plan before taking action to ensure the most successful process is utilized
Evaluate performance daily and make appropriate adjustments to achieve goals
Position Requirements Formal Education & Certification
High School diploma or equivalency required
Knowledge & Experience
Must be fluent in English
Proficiency in Microsoft Office Suite
Intermediate proficiency in Excel (vlookups and pivot tables)
One‑year minimum B2B collections experience or related skills required
Qualifications & Characteristics
Excellent organizational and time‑management skills
Strong analytical and problem‑solving skills
Able to multi‑task effectively and prioritize tasks according to their level of importance
Excellent communication skills (both written and verbal)
Self‑motivated, self‑starter with strong attention to detail
Able to perform in a fast‑paced, team‑oriented environment
Ability to stay organized on multiple projects while performing accurate work
Work Environment
40‑hour on‑site work week
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Benefits
Comprehensive benefit package (health, dental, vision, Company‑paid: Life insurance, STD and LTD)
401(k) plan with company match
Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non‑profit agency
Parental Leave
Tuition Reimbursement
Insurance Discount Programs
Chaplain Program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Seniority level
Entry level
Employment type
Full‑time
Job function
Accounting/Auditing and Finance
Oil and Gas
#J-18808-Ljbffr
Collections Specialist
role at
Mansfield Energy Corp .
Be among the first 25 applicants.
Mansfield Service Partners is looking for a Collections Specialist for our Gainesville, GA location.
Responsibilities Past Due Balance Management & Reporting
Own front‑line collections, contacting customers regarding debit and credit balances beyond the due date
Transmit any documentation needed to resolve past due balances
Log all collection activity and relevant comments into the accounting system
Provide metrics reporting (recorded) for balances 1 day past due and greater
Ensure reporting is accurate and detailed
Investigate historical data for resolution of over and short payments, disputed items, and unapplied payments, working with other internal departments when needed
Communicate with internal customers to investigate and resolve debit and credit balances
Communicate potential inability to fuel (due to credit restrictions) to all internal customers including Sales, Operations, and Dispatch
Data Analysis
Possess analytical skills to assimilate information and make sound business decisions quickly and accurately
Utilize all systems and programs to analyze data, and report results
Possess knowledge of accounting and operations systems to determine and resolve any internal, set‑up, contract, or billing issues
Possess a general understanding of credit files, security options, and insured accounts
Advise the Credit team of any needed increases in limits to prevent balances from exceeding limits
Understand when to elevate to management and sales to advise of cash flow issues and prevent holds
Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services, obtaining approval to exceed credit limits and set parameters
Possess a working knowledge of Excel, including pivot tables and look‑ups
Customer Service & Negotiation
Maintain excellent customer relations through professional conduct and timely, accurate responses
Notify internal customers of any accounts with ongoing issues leading to potential risk or credit hold status
Exhibit and encourage team spirit and collaboration
Communicate clearly with respect and courtesy at all times, both verbally and written, with correct grammatical usage
Customize communications and processes relative to both internal and external customers
Initiative
Embrace and exude the core values of Mansfield Oil Company: Teamwork, Conscientiousness, Innovation, Integrity, Personal Service, and Excellence
Execute the goals and expectations of the department and role with a willingness to invest additional time to achieve these goals
Own personal and professional growth, including being open to coaching and recognizing training opportunities to enhance performance and skills
Develop prevention strategies to eliminate problems before they occur
Plan before taking action to ensure the most successful process is utilized
Evaluate performance daily and make appropriate adjustments to achieve goals
Position Requirements Formal Education & Certification
High School diploma or equivalency required
Knowledge & Experience
Must be fluent in English
Proficiency in Microsoft Office Suite
Intermediate proficiency in Excel (vlookups and pivot tables)
One‑year minimum B2B collections experience or related skills required
Qualifications & Characteristics
Excellent organizational and time‑management skills
Strong analytical and problem‑solving skills
Able to multi‑task effectively and prioritize tasks according to their level of importance
Excellent communication skills (both written and verbal)
Self‑motivated, self‑starter with strong attention to detail
Able to perform in a fast‑paced, team‑oriented environment
Ability to stay organized on multiple projects while performing accurate work
Work Environment
40‑hour on‑site work week
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Benefits
Comprehensive benefit package (health, dental, vision, Company‑paid: Life insurance, STD and LTD)
401(k) plan with company match
Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non‑profit agency
Parental Leave
Tuition Reimbursement
Insurance Discount Programs
Chaplain Program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Seniority level
Entry level
Employment type
Full‑time
Job function
Accounting/Auditing and Finance
Oil and Gas
#J-18808-Ljbffr