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Church Hill Classics

Sales Support Administrator

Church Hill Classics, Monroe, Connecticut, us, 06468

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Church Hill Classics is seeking a detail‑oriented, highly organized Sales Support Administrator who enjoys helping others, keeping information flowing, and ensuring processes run smoothly. You will directly support a two‑person Sales team while also partnering with the broader Sales & Marketing Team, Customer Service, and Production. This role is a good fit for someone proactive, self‑directed, and comfortable handling multiple priorities throughout the day.

Base pay range $23.00/hr - $25.00/hr

About Us Since 1991, Church Hill Classics has handcrafted over two million custom diploma frames, certificate frames, varsity letter frames, and award frames. Based in Monroe, CT, our female‑owned company is a U.S. leader in premium custom framing – trusted by over 1,500 colleges, universities, honor societies, the U.S. Military, and professional associations.

Responsibilities

Support Sales and partners

Coordinate day‑to‑day tasks so the Sales team can focus on relationships and growth.

Investigate prospects and help set up new accounts.

Assist independent college bookstore partners with product questions and order updates.

Review partner websites for correct products, images, and pricing and request updates when needed.

Keep orders accurate and information up to date

Enter and review orders with a high level of accuracy.

Manage updates related to licensed marks, product changes, pricing, and images.

Track orders from submission through fulfillment and follow up on anything that looks off.

Support weekly reporting for order status, pending orders, and seasonal progress summaries.

Support marketing materials and presentations

Coordinate brochures and partner marketing materials from start to finish.

Use pre‑designed templates to build or update simple sales presentations.

Help keep product images, descriptions, and assets accurate across materials.

Work with systems and improve workflows

Use internal ERP and product systems to maintain accurate data.

Use workflow tools like monday.com to track projects and help improve processes.

Use reporting tools like Qlik to pull sales data, track trends, and support seasonal analysis and simple budget tracking. We can train you if you have not used these tools before.

Be an active team member

Work closely with Sales, Marketing, and Customer Service every day.

Share updates, flag issues early, and help connect people so projects keep moving.

Step in and support any team member when needed.

Stay ahead of upcoming needs and prepare information or materials before they are requested.

Seniority level Entry level

Employment type Full‑time

Job function Sales and Business Development

Industries Manufacturing

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