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SFMC Home Lending

Loan Officer Associate

SFMC Home Lending, Rockwall, Texas, United States, 75087

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Loan Officer Associate At SFMC Home Lending, our unique values serve as a compass for our actions and are the foundation of our culture. We promote innovation and are purposefully dynamic in our growth processes.

Responsibilities

Following up on leads for potential borrowers

Assisting the Loan Officer in pre-qualifying potential borrowers

Coordinating receipt of a complete and accurate loan application package

Communicating effectively and quickly to all parties, both internally and externally, about timelines and expectations to ensure all loans close on time

Following up with borrowers for items needed for loan submission

Execution of disclosures and submission of loan file for processing

Managing the Loan Officer(s) calendar, including follow-up, appointment setting and time blocking as appropriate

Managing the CRM, including follow-ups with warm leads and closed loans

Pipeline management, including scheduled pipeline reviews, daily tracking and weekly status calls to customers

Utilization of designated sales tools and reporting methods

Requirements

Texas NMLS License is required

Weekend Availability required

High School diploma or equivalent

3+ years of mortgage experience or related position

Knowledge and understanding of the lending process, federal and state law, and various loan products and guidelines

Skills

Excellent customer service skills

Self-motivated with the ability to work independently with minimal supervision

Strong written and oral communication skills, including interpersonal skills

Attention to detail

Ability to adhere to established processes and checklists

Problem solving and conflict resolution skills

Ability to multitask and manage one's time under pressure in a high volume environment

Flexibility and adaptability in a fluid and rapidly changing environment

PC skills, including MS Office products and other software

High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information

Sales aptitude

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Short Term & Long Term Disability

Training & Development

Work From Home and Office

Wellness Resources

Additional Information

Seniority level:

Associate

Employment type:

Full-time

Industry:

IT Services and IT Consulting

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