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The Home Depot

Pro Customer Service/Sales

The Home Depot, North Reading, Massachusetts, United States, 01814

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Pro Customer Service/Sales Join to apply for the

Pro Customer Service/Sales

role at

The Home Depot .

Base pay range: $19.00/hr - $21.00/hr.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store.

Responsibilities include:

Assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.

Ensuring every Pro customer’s project is a success.

Maintaining a clean, organized, and safe environment.

Resolving delivery issues and communicating Home Depot’s advantages over competitors.

Monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.

Possibly utilizing bilingual communications skills where required.

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