State Credit Union
Full‑Time Customer Service Representative – SC State Credit Union
Join SC State Credit Union as a Full‑Time Customer Service Representative in Columbia, SC. You will play a vital role in enhancing the financial well‑being of our members by providing personalized banking solutions and exceptional service.
At SC State Credit Union, you will have the opportunity to grow your skills and knowledge in a dynamic credit union environment while fostering long‑lasting relationships and contributing to a high‑performance culture.
Your Day‑to‑Day Responsibilities
Take inbound calls and address member inquiries, ensuring a seamless banking experience.
Assist members with account management, including deposits, withdrawals, and loan inquiries, and offer tailored solutions.
Navigate internal systems for accurate data entry and record maintenance while adhering to quality standards and compliance regulations.
Identify opportunities to educate members about products and services, promoting financial well‑being.
Collaborate with colleagues to promote a cohesive team environment dedicated to our core values.
Qualifications
Retail and/or customer service experience is required.
Banking or other financial institution experience preferred.
Excellent communication skills and the ability to convey complex information clearly and concisely.
Proficiency with customer‑service software tools and strong attention to detail.
Effective problem‑solving abilities and a customer‑centric mindset.
If you have these qualities and meet the basic job requirements, we’d love to have you on our team. Apply now using our online application!
For more information or to submit your application, please visit: https://scscu.applicantpro.com/jobs/3937682-51014.html
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At SC State Credit Union, you will have the opportunity to grow your skills and knowledge in a dynamic credit union environment while fostering long‑lasting relationships and contributing to a high‑performance culture.
Your Day‑to‑Day Responsibilities
Take inbound calls and address member inquiries, ensuring a seamless banking experience.
Assist members with account management, including deposits, withdrawals, and loan inquiries, and offer tailored solutions.
Navigate internal systems for accurate data entry and record maintenance while adhering to quality standards and compliance regulations.
Identify opportunities to educate members about products and services, promoting financial well‑being.
Collaborate with colleagues to promote a cohesive team environment dedicated to our core values.
Qualifications
Retail and/or customer service experience is required.
Banking or other financial institution experience preferred.
Excellent communication skills and the ability to convey complex information clearly and concisely.
Proficiency with customer‑service software tools and strong attention to detail.
Effective problem‑solving abilities and a customer‑centric mindset.
If you have these qualities and meet the basic job requirements, we’d love to have you on our team. Apply now using our online application!
For more information or to submit your application, please visit: https://scscu.applicantpro.com/jobs/3937682-51014.html
#J-18808-Ljbffr