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ABM Industries

Ambassador Customer Assistant

ABM Industries, Charleston, South Carolina, United States, 29408

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Ambassador Customer Assistant – ABM Industries

Job Summary The Parking Ambassador provides quality service to customers, enhances the customer experience and assists with monthly parking operations. The role requires flexibility and a willingness to complete all assigned tasks, including pulling trash, cleaning entrances and exits, sweeping and wiping stairwells, and keeping the parking garage litter‑free.

Benefits ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM).

Basic Qualifications

Must be 18 years of age or older

No high school diploma, GED, or college degree required

No experience required; on‑the‑job training provided

Preferred Qualifications

One year of customer service or similar work experience

Responsibilities

Act as a Welcome Ambassador for arriving passengers

Greet and engage with passengers in and around the terminal area to offer informational assistance

Communicate effectively with passengers regarding airport and airline services available

Assist the Airline Passenger Assistant with transporting passengers in wheelchairs to and from flights

Escort unaccompanied minors

Assist with baggage as required

Monitor and enforce carry‑on baggage size requirements

Coordinate passenger lines at check‑in to ensure a smooth, orderly and efficient flow of passengers during peak times

Provide assistance to passengers using kiosks to check‑in

Assist the Aircraft Cabin Agent with the grooming of aircraft to maintain a clean and elevated inflight experience for passengers

Transfer and distribute wheelchairs as needed

Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment

Report hazards and incidents encountered in daily operation

Follow safety precautions at all times

ABM is a military‑friendly employer. Veterans and candidates with military experience are encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606.

ABM participates in the U.S. Department of Homeland Security E‑Verify program. ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes.

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