Teleperformance
Sales Customer Service - Day/Evening/Overnight Shifts - Work from Home
Teleperformance, Myrtle Point, Oregon, United States, 97458
Why Consider This Job Opportunity
Competitive wages and full benefits package including Medical, Dental, Vision, and 401k. Paid training and paid time off. Opportunity for career advancement within a supportive and engaging environment. Chance to work in a diverse team and interact with people from various backgrounds. Flexible work-from-home options available. Employee wellness and engagement programs to promote a healthy work-life balance. Job Responsibilities
Field customer inquiries through phone, email, chat, and social media to resolve questions and concerns. Calmly de-escalate issues and facilitate escalations when necessary. Track call-related information for auditing and reporting purposes. Provide feedback on call issues and meet defined sales objectives. Assist with processing payments and responding to requests for assistance. Required Qualifications
High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and general knowledge of Windows-based systems. Preferred Qualifications
Previous customer service and/or sales experience. College degree preferred but not required. Equal Opportunity Employment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Additional Information
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Competitive wages and full benefits package including Medical, Dental, Vision, and 401k. Paid training and paid time off. Opportunity for career advancement within a supportive and engaging environment. Chance to work in a diverse team and interact with people from various backgrounds. Flexible work-from-home options available. Employee wellness and engagement programs to promote a healthy work-life balance. Job Responsibilities
Field customer inquiries through phone, email, chat, and social media to resolve questions and concerns. Calmly de-escalate issues and facilitate escalations when necessary. Track call-related information for auditing and reporting purposes. Provide feedback on call issues and meet defined sales objectives. Assist with processing payments and responding to requests for assistance. Required Qualifications
High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and general knowledge of Windows-based systems. Preferred Qualifications
Previous customer service and/or sales experience. College degree preferred but not required. Equal Opportunity Employment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Additional Information
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr