Vitality Living
Training & Retention Specialist
– B Home Care (BHC), a component company of Vitality Living, is currently seeking a full‑time specialist to join our Support Office in Brentwood, TN.
The Training & Retention Specialist will strengthen our caregiver workforce by overseeing recruitment flow, onboarding, training, and ongoing quality assurance. Lead by example to foster a supportive and professional work environment for staff members. Every duty or responsibility should further the mission of B Home Care and improve the quality of life and level of independence for every client and family receiving our services. Responsible for ensuring services operate safely and efficiently within the requirements of the state and the agency, while providing and instilling excellent customer service to all clients, families, and staff.
Skills and Qualifications
Education : College Degree preferred
Licensure : Must have a valid driver’s license.
Experience : Home Care or Senior Care industry experience required. CNA experience is preferred.
Transportation : Personal & reliable transportation. Valid and current auto insurance.
Skills : Strong communication and interpersonal skills; ability to teach, train, and demonstrate caregiving techniques; highly organized and detail‑oriented; comfortable using ATS platforms and administrative software; positive, supportive attitude with a focus on retention and caregiver success.
Responsibilities
In office Monday through Friday from 8:00am – 4:00pm based on business needs.
Manage the full recruiting cycle by posting job openings, sourcing qualified candidates, and supporting the hiring process to ensure staffing needs are met.
Coordinate and manage all onboarding documentation and compliance requirements.
Provide new caregivers with hands‑on training, including:
Agency procedures and expectations
Client interaction standards
Safety, transfer, and mobility techniques
ADLs and other essential caregiving tasks
Ensure caregivers feel fully prepared and confident prior to their first client visit.
Conduct “Caregiver First Visit” check‑ins to ensure the caregiver is comfortable and supported.
Provide coaching, refresher training, and resources as needed.
Support caregiver retention through relationship building, recognition initiatives, and proactive problem‑solving.
Perform follow‑up calls and/or field visits to ensure quality of care and caregiver satisfaction.
Track training completion, quality metrics, and retention‑related data.
Partner with leadership to improve training programs and support processes.
Identify trends and provide recommendations to reduce turnover and enhance caregiver performance.
Participate in an on‑call rotation when needed.
Physical Demands and Working Conditions This role requires frequent travel within the local area to meet with prospective and current clients. The position involves significant time spent in the field, driving, and engaging with clients and caregivers. Prolonged standing and walking are required. The role requires the ability to lift 50 pounds and move clients, utilize hand‑eye coordination and manual dexterity, and use durable medical equipment in the home. No physical limitations that would prohibit completing all functions. Proper body mechanics must be employed, with the ability to bend, reach, kneel, or place complete weight on both knees while kneeling on the floor. Acceptable vision (with or without prescription or reading glasses) and hearing levels are required. Ability to walk reasonable distances during client walks/exercise times and conduct house cleaning services per the care plan. The role will involve exposure to strong odors, blood and body fluids, and infectious diseases.
Seniority Level Entry level
Employment Type Full-time
Job Function Human Resources
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Vitality Living by 2x.
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– B Home Care (BHC), a component company of Vitality Living, is currently seeking a full‑time specialist to join our Support Office in Brentwood, TN.
The Training & Retention Specialist will strengthen our caregiver workforce by overseeing recruitment flow, onboarding, training, and ongoing quality assurance. Lead by example to foster a supportive and professional work environment for staff members. Every duty or responsibility should further the mission of B Home Care and improve the quality of life and level of independence for every client and family receiving our services. Responsible for ensuring services operate safely and efficiently within the requirements of the state and the agency, while providing and instilling excellent customer service to all clients, families, and staff.
Skills and Qualifications
Education : College Degree preferred
Licensure : Must have a valid driver’s license.
Experience : Home Care or Senior Care industry experience required. CNA experience is preferred.
Transportation : Personal & reliable transportation. Valid and current auto insurance.
Skills : Strong communication and interpersonal skills; ability to teach, train, and demonstrate caregiving techniques; highly organized and detail‑oriented; comfortable using ATS platforms and administrative software; positive, supportive attitude with a focus on retention and caregiver success.
Responsibilities
In office Monday through Friday from 8:00am – 4:00pm based on business needs.
Manage the full recruiting cycle by posting job openings, sourcing qualified candidates, and supporting the hiring process to ensure staffing needs are met.
Coordinate and manage all onboarding documentation and compliance requirements.
Provide new caregivers with hands‑on training, including:
Agency procedures and expectations
Client interaction standards
Safety, transfer, and mobility techniques
ADLs and other essential caregiving tasks
Ensure caregivers feel fully prepared and confident prior to their first client visit.
Conduct “Caregiver First Visit” check‑ins to ensure the caregiver is comfortable and supported.
Provide coaching, refresher training, and resources as needed.
Support caregiver retention through relationship building, recognition initiatives, and proactive problem‑solving.
Perform follow‑up calls and/or field visits to ensure quality of care and caregiver satisfaction.
Track training completion, quality metrics, and retention‑related data.
Partner with leadership to improve training programs and support processes.
Identify trends and provide recommendations to reduce turnover and enhance caregiver performance.
Participate in an on‑call rotation when needed.
Physical Demands and Working Conditions This role requires frequent travel within the local area to meet with prospective and current clients. The position involves significant time spent in the field, driving, and engaging with clients and caregivers. Prolonged standing and walking are required. The role requires the ability to lift 50 pounds and move clients, utilize hand‑eye coordination and manual dexterity, and use durable medical equipment in the home. No physical limitations that would prohibit completing all functions. Proper body mechanics must be employed, with the ability to bend, reach, kneel, or place complete weight on both knees while kneeling on the floor. Acceptable vision (with or without prescription or reading glasses) and hearing levels are required. Ability to walk reasonable distances during client walks/exercise times and conduct house cleaning services per the care plan. The role will involve exposure to strong odors, blood and body fluids, and infectious diseases.
Seniority Level Entry level
Employment Type Full-time
Job Function Human Resources
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Vitality Living by 2x.
#J-18808-Ljbffr