Cengage Group
Bilingual Student Support Specialist
Cengage Group, Baltimore, Maryland, United States, 21276
An educational services company is seeking a Student Advisor to provide high-quality support to students. Responsibilities include exceptional customer service, managing around 70 tasks each shift, and utilizing emotional intelligence to resolve issues. Candidates should possess 1-2 years of customer service experience and be bilingual in Spanish and English. The role offers a base pay range of $39,000.00 – $43,000.00 USD, with potential variations based on qualifications and location.
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