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Lithia & Driveway

Sales Supervisor

Lithia & Driveway, Medford, Oregon, United States, 97504

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Sales Supervisor

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Lithia & Driveway

Location: Medford, OR (Driveway HQ)

Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say… enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver smarter, smoother experience. We’re big on innovation, big on people, and always driving forward.

Come ride with us!

Base pay range $50,000.00/yr - $75,000.00/yr

Why This Role Matters

Lead a frontline sales and service team in a fast-paced digital retail environment

Directly impact customer satisfaction, deal execution, and team performance

Play a key role in developing and mentoring agents through training and hands‑on support

Be part of a growing, innovative organization backed by one of the largest automotive retailers in the U.S.

What You’ll Do

Train and coach team members on:

Customer engagement and word tracks

F&I product presentation

CRM proposal structuring and deal presentation

Tax, DMV fee calculations, and lender submissions

Trade valuation, payoffs, and deal structuring

Loading deals into the DMS and managing digital deal jackets

Printing, sending, and overnighting contracts and DMV paperwork

Partner cross‑functionally with Sales Managers and Logistics Coordinators

Monitor CRM leads, desk logs, and daily activity plans

Ensure customers are greeted promptly and supported professionally

Resolve customer concerns quickly and assist agents through vehicle sales when needed

What We’re Looking For

Strong attention to detail and sense of urgency

Excellent written and verbal communication skills

1–3 years of leadership experience in a metrics‑driven environment (BDC Management, Sales Trainer)

Prior sales experience highly preferred

Ability to motivate teams while maintaining operational accuracy

Full salary range: $50,000 – $75,000 annually

Anticipated starting range:

$50,000 – $65,000, based on experience and internal equity, plus operations bonus.

Best‑in‑class benefits including medical, dental & vision, 401(k), ESPP, paid time off, learning & development, vehicle discounts, and more!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Retail Motor Vehicles

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