The Law Office of Bryan Fagan
Legal Client Relations & Billing Specialist
The Law Office of Bryan Fagan, New York, New York, United States
A legal services provider is seeking an Account Representative to manage client relationships and ensure satisfaction and retention. Responsibilities include supporting clients throughout their case lifecycle, monitoring accounts for legal service delivery, and maintaining communication across various platforms. The ideal candidate has 2+ years of experience in customer service or client success, excellent communication skills, and is proficient in tools like Clio and Excel. This is an on-site position requiring effective engagement and proactive relationship management.
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