The Home Depot
Overview
Join to apply for the Pro Customer Service/Sales role at The Home Depot
This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $20.00/hr - $22.00/hr
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Responsibilities
Assist Pro customers at the Pro Desk, provide product recommendations, and process orders.
Maintain a clean, safe, and organized store environment; support loading and deliveries as needed.
Meet monthly sales goals and track performance metrics.
Collaborate with team members to resolve delivery issues and communicate advantages over competitors.
Monitor inventory and support store goals through sales initiatives.
Qualifications
Experience in customer service or sales preferred.
Strong product knowledge and ability to provide tailored solutions.
Bilingual abilities may be preferred at certain locations.
Excellent communication and teamwork skills.
Employment type Full-time
Job function Other
Industry Consumer Services
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This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $20.00/hr - $22.00/hr
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Responsibilities
Assist Pro customers at the Pro Desk, provide product recommendations, and process orders.
Maintain a clean, safe, and organized store environment; support loading and deliveries as needed.
Meet monthly sales goals and track performance metrics.
Collaborate with team members to resolve delivery issues and communicate advantages over competitors.
Monitor inventory and support store goals through sales initiatives.
Qualifications
Experience in customer service or sales preferred.
Strong product knowledge and ability to provide tailored solutions.
Bilingual abilities may be preferred at certain locations.
Excellent communication and teamwork skills.
Employment type Full-time
Job function Other
Industry Consumer Services
#J-18808-Ljbffr