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Customer Service Representative (Entry-level)

Pacific Office Automation, Boise, ID, United States


Customer Service Representative (Entry-level) 1 day ago • Be among the first 25 applicants

Pacific Office Automation

is one of the largest independently‑owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At

Pacific Office Automation , you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long‑term employer. That means providing employees with the training and certification they need to keep up with the fast‑changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position We are looking to hire a

Customer Service Representative

at our office in

Boise, ID . If you have a passion for customer service, are organized, and love working in a team‑player environment, we want to hear from you!

Essential Job Duties

Source warm sales opportunities through inbound lead follow‑up and outbound cold calls and email

Understand customer needs and requirements

Accounts receivable

Ability to handle high volume phone calls and emails

Strong problem‑solving abilities and phone presence

Excellent time management, organizational skills and ability to work independently

Qualifications

Bachelor’s degree preferred

High quality verbal and written communication

Strong math abilities are necessary

Experience with accounts receivable is highly preferred

Experience using spreadsheets, database, and word processing software such as Microsoft Word, Excel and PowerPoint

What We Offer

Advancement and growth into leadership roles

Team‑player environment

Medical/Dental/Vision/Life insurance plans

Matched 401k

PTO, Vacation, Sick Leave

FSA/HSA Programs

OTE: $30,420 - $45,000

Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

Seniority level Entry level

Employment type Full‑time

Job function Other

Industries Business Supplies & Equipment

Referrals increase your chances of interviewing at Pacific Office Automation by 2x

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