ServiceSource
Job Summary
The Skills Trainer Coordinator provides general support to the Adult Day Vocational Program (ADVP) Director. The role monitors the safety and well‑being of program participants and assists in the development and delivery of health and wellness, social/recreational activities, community integration, volunteer opportunities, and independence skills programming. Duties may include personal care support, work production support, respite relief, and other tasks required to provide a quality rehabilitation program onsite, at home, or in the community. The position reports directly to the ADVP Director. Primary Duties
Provide daily health and wellness, social/recreational activities, community/volunteer opportunities, and independence skills programming and supervise program participants ensuring their health, welfare and needs are met while following program guidelines. Assist with rehabilitative program implementation and follow individual goals outlined in each participant’s Individual Support Plan. Adhere to regulatory requirements and ServiceSource policies, ensuring compliant documentation (quarterly progress notes, daily progress notes, incident reports, etc.). Monitor meals, breaks, work, and recreation areas to ensure the constant safety and whereabouts of program participants. Additional Responsibilities
Assist participants with meals, personal care, and community integration as needed. Provide crisis intervention support and report every incident to the ADVP Director immediately. Complete incident reports within 24 hours and maintain compliance with Human Rights, Medicaid, CARF, and funding source regulations. Assist ADVP Director with training classes, downtime activities, group trips, and recreational activities. Monitor and assist with boarding and exiting of participants from transportation. Implement and monitor program goals directed by the ADVP Director, offering ideas for positive behavior approaches, personal enrichment, and social adjustment. Perform other responsibilities as assigned. Qualifications: Education, Experience and Certification(s)
High school diploma or GED plus one‑year related experience working with people with disabilities (required). Experience in providing direct programming to people with disabilities (preferred). Valid North Carolina driver licence or reliable transportation (required). Eligible drivers must have a good motor vehicle record. Must pass a check of the NC Healthcare Personnel Registry. Knowledge, Skills and Abilities
Effective oral and written communication. Ability to establish and maintain effective relationships with participants, families, staff, and community agencies. Ability to read and interpret safety rules, operating manuals, and procedures. Computer literacy using Windows; knowledge of Microsoft Office (Word, Outlook; Access preferred). Basic knowledge of principles and techniques for working with people with developmental disabilities (preferred). Ability to relate to people at all organizational levels. Ability to solve practical problems in varied situations. Physical Demands
The employee regularly sits; uses hands, reaches with arms, talks or hears. The employee may lift or move up to 25 pounds regularly and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus. Work Environment
The noise level is usually quiet. Benefits
Health coverage for you and your family through Medical, Dental, and Vision plans. 100% company‑paid Disability, Life, Accidental Death & Dismemberment insurance. 403(b) retirement plan with dollar‑for‑dollar company match up to 3 % of your contribution. Tax‑advantaged Flexible Spending and Health Savings accounts. Employee Assistance Program, Wellness Program, and Tuition Assistance. Generous paid time‑off program, increasing with tenure. Equal Employment Opportunity
ServiceSource is an Equal Employment Opportunity Employer. We make employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all positions. Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information as part of their essential job functions may disclose that information only under specific circumstances (formal complaint, investigation, or as required by law). All disclosures are consistent with the contractor’s legal duty to furnish information.
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The Skills Trainer Coordinator provides general support to the Adult Day Vocational Program (ADVP) Director. The role monitors the safety and well‑being of program participants and assists in the development and delivery of health and wellness, social/recreational activities, community integration, volunteer opportunities, and independence skills programming. Duties may include personal care support, work production support, respite relief, and other tasks required to provide a quality rehabilitation program onsite, at home, or in the community. The position reports directly to the ADVP Director. Primary Duties
Provide daily health and wellness, social/recreational activities, community/volunteer opportunities, and independence skills programming and supervise program participants ensuring their health, welfare and needs are met while following program guidelines. Assist with rehabilitative program implementation and follow individual goals outlined in each participant’s Individual Support Plan. Adhere to regulatory requirements and ServiceSource policies, ensuring compliant documentation (quarterly progress notes, daily progress notes, incident reports, etc.). Monitor meals, breaks, work, and recreation areas to ensure the constant safety and whereabouts of program participants. Additional Responsibilities
Assist participants with meals, personal care, and community integration as needed. Provide crisis intervention support and report every incident to the ADVP Director immediately. Complete incident reports within 24 hours and maintain compliance with Human Rights, Medicaid, CARF, and funding source regulations. Assist ADVP Director with training classes, downtime activities, group trips, and recreational activities. Monitor and assist with boarding and exiting of participants from transportation. Implement and monitor program goals directed by the ADVP Director, offering ideas for positive behavior approaches, personal enrichment, and social adjustment. Perform other responsibilities as assigned. Qualifications: Education, Experience and Certification(s)
High school diploma or GED plus one‑year related experience working with people with disabilities (required). Experience in providing direct programming to people with disabilities (preferred). Valid North Carolina driver licence or reliable transportation (required). Eligible drivers must have a good motor vehicle record. Must pass a check of the NC Healthcare Personnel Registry. Knowledge, Skills and Abilities
Effective oral and written communication. Ability to establish and maintain effective relationships with participants, families, staff, and community agencies. Ability to read and interpret safety rules, operating manuals, and procedures. Computer literacy using Windows; knowledge of Microsoft Office (Word, Outlook; Access preferred). Basic knowledge of principles and techniques for working with people with developmental disabilities (preferred). Ability to relate to people at all organizational levels. Ability to solve practical problems in varied situations. Physical Demands
The employee regularly sits; uses hands, reaches with arms, talks or hears. The employee may lift or move up to 25 pounds regularly and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus. Work Environment
The noise level is usually quiet. Benefits
Health coverage for you and your family through Medical, Dental, and Vision plans. 100% company‑paid Disability, Life, Accidental Death & Dismemberment insurance. 403(b) retirement plan with dollar‑for‑dollar company match up to 3 % of your contribution. Tax‑advantaged Flexible Spending and Health Savings accounts. Employee Assistance Program, Wellness Program, and Tuition Assistance. Generous paid time‑off program, increasing with tenure. Equal Employment Opportunity
ServiceSource is an Equal Employment Opportunity Employer. We make employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all positions. Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information as part of their essential job functions may disclose that information only under specific circumstances (formal complaint, investigation, or as required by law). All disclosures are consistent with the contractor’s legal duty to furnish information.
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