Oklahoma Heart Hospital
Pre-Registration Specialist I
Oklahoma Heart Hospital, Oklahoma City, Oklahoma, United States, 73116
Overview
Join Our Team at Oklahoma Heart Hospital (OHH)
ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.
Why You'll Love Working Here
Comprehensive Benefits:
Medical, Dental, and Vision coverage
401(k) plan with employer match
Long-term and short-term disability
Employee Assistance Programs (EAP)
Paid Time Off (PTO)
Extended Medical Benefits (EMB)
Opportunities for continuing education and professional growth
Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!
Responsibilities The Pre-Registration Specialist is often the first point of contact for our patients and therefore must represent Oklahoma Heart Hospital (OHH) with the highest standard of customer service, compassion and perform all duties in a manner consistent with OHH mission and values. The Specialist will facilitate all components of the patients' entrance into any OHH facility, including registration and financial clearance, taking payments over the phone, helping set up payment plans, and providing financial assistance information. They are responsible for ensuring the most accurate patient data is obtained and populated into the patient record, maintaining knowledge of insurance carriers, Medicare guidelines and federal, state and accreditation guidelines.
Performs pre-registration and insurance verification within 24 hours of receipt of notification for both inpatient and outpatient services.
Follows scripted benefits verification.
Contacts physician to resolve issues regarding prior authorization or referral forms.
Assigns plans accurately.
Performs electronic eligibility confirmation when applicable and documents results.
Researches patient visit history to ensure compliance with payor‑specific payment window rules.
Completes Medicare secondary payor questionnaire, as applicable.
Calculates patient cost share and is prepared to collect via phone or make payment arrangements.
Qualifications Education:
High school graduate or equivalent required.
Experience:
One (1) to three (3) years of clerical experience required, preferably in a medical setting. Experience with medical terminology and insurance plans preferred.
Working Knowledge:
Windows-based operating systems preferred. Professional verbal and written communication skills.
Essential Technical/Motor Skills:
CRT, typing 45 wpm and 10 key required.
As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
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ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.
Why You'll Love Working Here
Comprehensive Benefits:
Medical, Dental, and Vision coverage
401(k) plan with employer match
Long-term and short-term disability
Employee Assistance Programs (EAP)
Paid Time Off (PTO)
Extended Medical Benefits (EMB)
Opportunities for continuing education and professional growth
Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!
Responsibilities The Pre-Registration Specialist is often the first point of contact for our patients and therefore must represent Oklahoma Heart Hospital (OHH) with the highest standard of customer service, compassion and perform all duties in a manner consistent with OHH mission and values. The Specialist will facilitate all components of the patients' entrance into any OHH facility, including registration and financial clearance, taking payments over the phone, helping set up payment plans, and providing financial assistance information. They are responsible for ensuring the most accurate patient data is obtained and populated into the patient record, maintaining knowledge of insurance carriers, Medicare guidelines and federal, state and accreditation guidelines.
Performs pre-registration and insurance verification within 24 hours of receipt of notification for both inpatient and outpatient services.
Follows scripted benefits verification.
Contacts physician to resolve issues regarding prior authorization or referral forms.
Assigns plans accurately.
Performs electronic eligibility confirmation when applicable and documents results.
Researches patient visit history to ensure compliance with payor‑specific payment window rules.
Completes Medicare secondary payor questionnaire, as applicable.
Calculates patient cost share and is prepared to collect via phone or make payment arrangements.
Qualifications Education:
High school graduate or equivalent required.
Experience:
One (1) to three (3) years of clerical experience required, preferably in a medical setting. Experience with medical terminology and insurance plans preferred.
Working Knowledge:
Windows-based operating systems preferred. Professional verbal and written communication skills.
Essential Technical/Motor Skills:
CRT, typing 45 wpm and 10 key required.
As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
#J-18808-Ljbffr