Emerson
The Customer Documentation Specialist will work with the sales, quality, production teams and our customers to ensure various documentation requirements are met, including, timely and accurate submittal. Responsibilities will also include assistance in the Quality Department for inspection of parts and products, updating work instructions and other administrative tasks. This position will report directly to the Tulsa Quality Manager.
In This Role, Your Responsibilities Will Be:
Coordinate with and assist company internal departments to effect a timely and accurate preparation of order related documents; examples of documents involved include Certificates of Conformity (COC), Material Test Report (MTR), Leak Test Reports, Weld Maps and Reports, etc.
Assemble and transmit documents to customers in accordance with sales order contract terms; i.e. periodic project update meetings or final document packages at time of shipment
Receive and distribute customer document change requirements to affected departments, and follow up to ensure timely revisions and re-transmittals
Maintain an up-to-date status of all project-specific documents
Maintain accurate and up-to-date archives for all project-specific documentation
In coordination with Project Engineer, ensure all document requirements are completed in accordance with contract schedules
Drive continuous improvement activities related to the document control processes, procedures and software applications
Produce status reports, metrics, charts and graphs as requested for management review
Support the projects team with project documents and the control and distribution of documents; assist with third party vendors as requested
For This Role, You Will Need:
High school diploma, GED, or equivalent years of experience
3+ years of documentation experience in an manufacturing environment
Excellent computer skills, including proficiency with Microsoft Outlook, Adobe Acrobat Pro, Word and Excel
Ability to work independently and with minimal supervision
Attention to detail and commitment to meeting schedule requirements
Ability to communicate effectively, both verbally and in writing, with departments, subcontractors and customer personnel
Preferred Qualifications That Set You Apart:
Prior experience and knowledge of Oracle and SharePoint systems
Previous Emerson experience and working knowledge of Tulsa products
Oil & Gas experience
Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Learn more about our Culture & Values.
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In This Role, Your Responsibilities Will Be:
Coordinate with and assist company internal departments to effect a timely and accurate preparation of order related documents; examples of documents involved include Certificates of Conformity (COC), Material Test Report (MTR), Leak Test Reports, Weld Maps and Reports, etc.
Assemble and transmit documents to customers in accordance with sales order contract terms; i.e. periodic project update meetings or final document packages at time of shipment
Receive and distribute customer document change requirements to affected departments, and follow up to ensure timely revisions and re-transmittals
Maintain an up-to-date status of all project-specific documents
Maintain accurate and up-to-date archives for all project-specific documentation
In coordination with Project Engineer, ensure all document requirements are completed in accordance with contract schedules
Drive continuous improvement activities related to the document control processes, procedures and software applications
Produce status reports, metrics, charts and graphs as requested for management review
Support the projects team with project documents and the control and distribution of documents; assist with third party vendors as requested
For This Role, You Will Need:
High school diploma, GED, or equivalent years of experience
3+ years of documentation experience in an manufacturing environment
Excellent computer skills, including proficiency with Microsoft Outlook, Adobe Acrobat Pro, Word and Excel
Ability to work independently and with minimal supervision
Attention to detail and commitment to meeting schedule requirements
Ability to communicate effectively, both verbally and in writing, with departments, subcontractors and customer personnel
Preferred Qualifications That Set You Apart:
Prior experience and knowledge of Oracle and SharePoint systems
Previous Emerson experience and working knowledge of Tulsa products
Oil & Gas experience
Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Learn more about our Culture & Values.
#J-18808-Ljbffr