Solutions Management Group
Service Desk Analyst — Campus IT Support & Helpdesk
Solutions Management Group, Fort Dodge, Iowa, United States, 50501
A customer service company is seeking a Service Desk Analyst in Fort Dodge, Iowa. This position involves providing first-level technical support via phone, remote, and email for Iowa Central Community College staff and faculty. Candidates should have 2+ years in a call center environment and an associate degree in computer science or related field. Benefits include health insurance, retirement plans, and paid time off, ensuring a supportive work environment.
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