RPM Living
Leasing Associate
Join us at RPM Living as a Leasing Associate.
Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary The Leasing Associate position is responsible for leasing, marketing, and maintaining positive resident relations. Leasing Associates handle the signing of leases and act as a landlord for property owners.
Responsibilities
Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours.
Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements.
Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing.
Community Manager approval and follow up with applicants on their status.
Show apartments and close sale, prepare them for move‑ins, obtain new residents' signatures on paperwork, and provide community orientation.
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement.
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues.
Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow‑up necessary.
Utilize marketing strategies to ensure traffic within the limits of the Marketing Budget and Marketing Plan.
Project a favorable image of the community to achieve property objectives and public recognition.
Focus on securing resident retention in ways such as planning resident functions and attending after‑hours functions as a host when needed.
Complete all necessary paperwork for generating a lease, move‑in, check‑out, and other peak periods in a timely manner.
Attend weekly and daily goal setting meetings as appropriate.
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company’s standards.
Education and Experience
Associate’s degree or equivalent from a two‑year college or technical school; or six months to one‑year related experience and/or training; or an equivalent combination of education and experience.
Microsoft Office and Property Management Software proficiency.
Valid driver’s license – Required.
Qualifications Physical Requirements
May be required to sit for extended periods of time while working at a desk.
May be required to climb stairs.
Must be able to read documents, computer screens and data.
Must be able to hear and understand verbal communications in person and over the phone or computer.
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds.
Must be able to use mobile devices and applications for work‑related tasks.
Work Environment
This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements.
The office is an open setting which may include bright lights, constant noises, and distractions.
Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.
RPM Living is an Equal Opportunity Employer.
RPM Living participates in E‑Verify. For more information, see the E‑Verify Participation Poster and the Right to Work Poster.
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Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary The Leasing Associate position is responsible for leasing, marketing, and maintaining positive resident relations. Leasing Associates handle the signing of leases and act as a landlord for property owners.
Responsibilities
Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours.
Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements.
Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing.
Community Manager approval and follow up with applicants on their status.
Show apartments and close sale, prepare them for move‑ins, obtain new residents' signatures on paperwork, and provide community orientation.
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement.
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues.
Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow‑up necessary.
Utilize marketing strategies to ensure traffic within the limits of the Marketing Budget and Marketing Plan.
Project a favorable image of the community to achieve property objectives and public recognition.
Focus on securing resident retention in ways such as planning resident functions and attending after‑hours functions as a host when needed.
Complete all necessary paperwork for generating a lease, move‑in, check‑out, and other peak periods in a timely manner.
Attend weekly and daily goal setting meetings as appropriate.
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company’s standards.
Education and Experience
Associate’s degree or equivalent from a two‑year college or technical school; or six months to one‑year related experience and/or training; or an equivalent combination of education and experience.
Microsoft Office and Property Management Software proficiency.
Valid driver’s license – Required.
Qualifications Physical Requirements
May be required to sit for extended periods of time while working at a desk.
May be required to climb stairs.
Must be able to read documents, computer screens and data.
Must be able to hear and understand verbal communications in person and over the phone or computer.
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds.
Must be able to use mobile devices and applications for work‑related tasks.
Work Environment
This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements.
The office is an open setting which may include bright lights, constant noises, and distractions.
Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.
RPM Living is an Equal Opportunity Employer.
RPM Living participates in E‑Verify. For more information, see the E‑Verify Participation Poster and the Right to Work Poster.
#J-18808-Ljbffr