Colorado Staffing
Representative II, Relationship Management
Colorado Staffing, Boulder, Colorado, United States, 80301
National Professional Services Account Management
The Account Management team is at the forefront of client relationship excellence, working collaboratively across global markets to ensure our enterprise clients maximize the value of our solutions. We pride ourselves on being strategic partners rather than just service providers, fostering a culture of proactive problem-solving and continuous learning. The team values building long-term relationships, embracing a global mindset, and driving measurable business outcomes for both our clients and the organization. The National Professional Services Account Management is the central point of contact, responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies and market demands, which helps them provide client insights and identify opportunities for growth and retention, unlocking a value for both our customers and for MI. Planning and Execution: Serve as the primary point of contact for a book of business for the largest global professional services firms Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners Renewal Strategy, Proposal & Negotiation: Account Analysis to prepare for renewal discussions Lead renewal and expansion negotiations Work with legal/procurement to finalize contracts and pricing changes Identify and mitigate account risks Client Engagement & Coverage: Understand account health and introduce internal resources as needed Build industry knowledge and expertise to advise clients on best practices Establish key relationships and champions within accounts Promote adoption of new offerings, capabilities, or modules Be the voice of the client internally Cross Functional Coordination: Coordinate resources to develop comprehensive solutions to meet client needs Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed Provide client feedback to inform product roadmap and service improvements The anticipated base salary range for this position is $85,773 to $117,178. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent professional experience. 3-5 years of experience in account management, client relationship management, or business development roles. Proven track record of managing enterprise-level accounts and achieving revenue growth targets. Strong communication and presentation skills with the ability to engage effectively with C-level executives and senior stakeholders. Experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics for account tracking and management. Analytical mindset with proficiency in data analysis tools like Excel, Tableau, or similar platforms for performance reporting. This role is limited to persons with indefinite right to work in the United States. As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. At S&P Global Market Intelligence, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. Our mission is to advance essential intelligence. Our team is driven by curiosity and a shared belief that essential intelligence can help build a more prosperous future for us all. We are changing the way people see things and empowering them to make an impact on the world we live in. We are committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our values are integrity, discovery, and partnership. Throughout our history, the world's leading organizations have relied on us for the essential intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference. At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
The Account Management team is at the forefront of client relationship excellence, working collaboratively across global markets to ensure our enterprise clients maximize the value of our solutions. We pride ourselves on being strategic partners rather than just service providers, fostering a culture of proactive problem-solving and continuous learning. The team values building long-term relationships, embracing a global mindset, and driving measurable business outcomes for both our clients and the organization. The National Professional Services Account Management is the central point of contact, responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies and market demands, which helps them provide client insights and identify opportunities for growth and retention, unlocking a value for both our customers and for MI. Planning and Execution: Serve as the primary point of contact for a book of business for the largest global professional services firms Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners Renewal Strategy, Proposal & Negotiation: Account Analysis to prepare for renewal discussions Lead renewal and expansion negotiations Work with legal/procurement to finalize contracts and pricing changes Identify and mitigate account risks Client Engagement & Coverage: Understand account health and introduce internal resources as needed Build industry knowledge and expertise to advise clients on best practices Establish key relationships and champions within accounts Promote adoption of new offerings, capabilities, or modules Be the voice of the client internally Cross Functional Coordination: Coordinate resources to develop comprehensive solutions to meet client needs Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed Provide client feedback to inform product roadmap and service improvements The anticipated base salary range for this position is $85,773 to $117,178. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent professional experience. 3-5 years of experience in account management, client relationship management, or business development roles. Proven track record of managing enterprise-level accounts and achieving revenue growth targets. Strong communication and presentation skills with the ability to engage effectively with C-level executives and senior stakeholders. Experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics for account tracking and management. Analytical mindset with proficiency in data analysis tools like Excel, Tableau, or similar platforms for performance reporting. This role is limited to persons with indefinite right to work in the United States. As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. At S&P Global Market Intelligence, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. Our mission is to advance essential intelligence. Our team is driven by curiosity and a shared belief that essential intelligence can help build a more prosperous future for us all. We are changing the way people see things and empowering them to make an impact on the world we live in. We are committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our values are integrity, discovery, and partnership. Throughout our history, the world's leading organizations have relied on us for the essential intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference. At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.