Massachusetts Staffing
Senior Banking Specialist
We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation. Responsibilities: Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions. Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency. Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance. Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes. Ensure adherence to banking regulations, organizational policies, and security protocols. Contribute to achieving sales and performance targets through proactive engagement and service. Participate in community events and outreach programs to strengthen the bank's local presence. Requirements: Demonstrated expertise in cash handling and retail banking operations. Strong interpersonal and consultative sales skills with a focus on customer satisfaction. Proficiency in using tablets, digital banking platforms, and other relevant technologies. Ability to manage multiple tasks in a dynamic environment while maintaining attention to detail. Solid understanding of banking policies, procedures, and regulatory requirements. At least 2 years of experience in banking or a related field.
We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation. Responsibilities: Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions. Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency. Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance. Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes. Ensure adherence to banking regulations, organizational policies, and security protocols. Contribute to achieving sales and performance targets through proactive engagement and service. Participate in community events and outreach programs to strengthen the bank's local presence. Requirements: Demonstrated expertise in cash handling and retail banking operations. Strong interpersonal and consultative sales skills with a focus on customer satisfaction. Proficiency in using tablets, digital banking platforms, and other relevant technologies. Ability to manage multiple tasks in a dynamic environment while maintaining attention to detail. Solid understanding of banking policies, procedures, and regulatory requirements. At least 2 years of experience in banking or a related field.