U.S. Bancorp
Business Banking Support Specialist
The Business Banking Support Specialist is a customer service and support role. They work directly with customer accounts, inquiries, and items directly related to client satisfaction while working under the direction of Business Banking Relationship Managers and Business Banking Relationship Analysts. Responsibilities include: Support sales teams in executing a One Bank strategy and growing market share. Retain and deepen client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional. Proactively work to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship. Identify products and services that realize clients' unmet needs. Oversee risk and compliance obligations by ensuring timely and accurate adherence to all procedural, policy, and regulatory requirements Basic Qualifications - Associate's degree, or equivalent work experience - Typically, five or more years of job-related experience Preferred Skills/Experience - Experience working with business clients. Proven customer service and problem resolution skills. Proficient computer navigation skills using a variety of software packages including Microsoft Office applications. Effective interpersonal, verbal and written communication skills Location The role offers a hybrid/flexible schedule. There's an in-office expectation of 3 or more days per week with the flexibility to work outside the office location for the other days. Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $29.23 - $38.94
The Business Banking Support Specialist is a customer service and support role. They work directly with customer accounts, inquiries, and items directly related to client satisfaction while working under the direction of Business Banking Relationship Managers and Business Banking Relationship Analysts. Responsibilities include: Support sales teams in executing a One Bank strategy and growing market share. Retain and deepen client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional. Proactively work to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship. Identify products and services that realize clients' unmet needs. Oversee risk and compliance obligations by ensuring timely and accurate adherence to all procedural, policy, and regulatory requirements Basic Qualifications - Associate's degree, or equivalent work experience - Typically, five or more years of job-related experience Preferred Skills/Experience - Experience working with business clients. Proven customer service and problem resolution skills. Proficient computer navigation skills using a variety of software packages including Microsoft Office applications. Effective interpersonal, verbal and written communication skills Location The role offers a hybrid/flexible schedule. There's an in-office expectation of 3 or more days per week with the flexibility to work outside the office location for the other days. Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $29.23 - $38.94