Senior CX Analytics Lead — Effortless Customer Experiences

A leading financial institution is seeking a Senior Business Manager to drive the Customer Experience Analytics Strategy for Retail Bank. In this role, you will manage projects and junior analysts, guiding the creation of key metrics. The ideal candidate will have at least 2 years of quantitative and qualitative analysis experience, people management skills, and familiarity with SQL and Python. This position offers a competitive salary of $193,000 - $220,300 in McLean, VA and other comprehensive benefits. #J-18808-Ljbffr