ECP
Billing Implementation Lead: SaaS Onboarding & Adoption
ECP, Milwaukee, Wisconsin, United States, 53244
A leading SaaS provider for senior living communities is seeking an Implementation Specialist to oversee the onboarding process for new customers. This role involves leading project management, training users, and ensuring successful implementation of the software tailored to customer needs. The ideal candidate will have a minimum of 2 years of customer-facing experience and expertise in implementing SaaS solutions to ensure high customer satisfaction and retention. This position requires strong organizational skills and a proactive approach to problem-solving.
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