The Home Depot
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Pro Customer Service Sales
role at
The Home Depot
Overview The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. They are expected to meet monthly sales goals and other performance metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Responsibilities
Deliver exceptional experience for professional customers
Support every stage of the Pro customer journey
Build and maintain professional relationships with Pro customers
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations
Meet monthly sales goals and other performance metrics
Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge
Maintain a clean, organized, and safe work environment
Resolve delivery issues and communicate Home Depot’s advantages over competitors
Monitor inventory, execute sales initiatives, and uphold high standards of customer service and safety
Position Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industries: Consumer Services
Position Types & Pay
Pro Paint Sales Specialist – $22.50
Pro Sales Associate – $21.50
Pro Account Sales Associate – $22.50
Pro Lot Loader – $20.50
Pro Delivery Driver – $22.50
Benefits
Paid vacation
Paid sick leave
Paid parental leave
Six paid holidays
Medical, dental, and vision coverage
Tuition reimbursement
401(k) with company match
ESPP
Profit‑sharing bonuses
Additional benefits vary by associate status
Job Posting Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.
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Pro Customer Service Sales
role at
The Home Depot
Overview The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. They are expected to meet monthly sales goals and other performance metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Responsibilities
Deliver exceptional experience for professional customers
Support every stage of the Pro customer journey
Build and maintain professional relationships with Pro customers
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations
Meet monthly sales goals and other performance metrics
Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge
Maintain a clean, organized, and safe work environment
Resolve delivery issues and communicate Home Depot’s advantages over competitors
Monitor inventory, execute sales initiatives, and uphold high standards of customer service and safety
Position Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industries: Consumer Services
Position Types & Pay
Pro Paint Sales Specialist – $22.50
Pro Sales Associate – $21.50
Pro Account Sales Associate – $22.50
Pro Lot Loader – $20.50
Pro Delivery Driver – $22.50
Benefits
Paid vacation
Paid sick leave
Paid parental leave
Six paid holidays
Medical, dental, and vision coverage
Tuition reimbursement
401(k) with company match
ESPP
Profit‑sharing bonuses
Additional benefits vary by associate status
Job Posting Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.
#J-18808-Ljbffr