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The Home Depot

Pro Customer Service/Sales

The Home Depot, Longview, Washington, United States, 98632

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Pro Customer Service Sales

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The Home Depot

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Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations depending on customer need.

Position Types and Salary

Pro Paint Sales Specialist - $19.50

Pro Sales Associate - $18.50

Pro Account Sales Associate - $19.50

Pro Lot Loader - $17.50

Pro Delivery Driver - $19.50

Benefits The Home Depot offers various benefits as part of a total compensation package including paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401(k) with company match, ESPP, profit‑sharing bonuses, and/or other benefits (benefits vary based on the associate’s salaried/hourly status and full‑time/part‑time status). 1. Salaried associates are eligible for 2 weeks of vacation in their first year; full‑time hourly associates will be eligible for 40 hours of paid vacation time after 6 months of continuous service; part‑time associates will be eligible for 20 hours of paid vacation time after 6 months of continuous service; temporary associates are not eligible for vacation benefits. 2. Sick time (Washington State, Spokane, and Tacoma): salary and temporary associates earn 1 hour of sick time for every 40 hours worked; full‑time associates earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; part‑time associates earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater. Sick time (Seattle): salary and temporary associates earn 1 hour of sick time for every 30 hours worked; full‑time associates earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; part‑time associates earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater.

Job Posting Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.

Seniority Level Not Applicable

Employment Type Full‑time

Job Function Other

Industries Consumer Services

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