H&M
Visual Merchandiser - King of Prussia Mall
H&M, King Of Prussia, Pennsylvania, United States, 19406
Visual Merchandiser - King of Prussia Mall
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About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
Responsibilities Customer Sales & Profit
Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In‑direct)
Represent yourself and the H&M Brand positively during customer interactions (Direct)
Organise and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards
Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams
Perform sales report (KPIs) follow‑up, identify and prioritise visual & commercial opportunities in collaboration with Store Management team
Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow‑up actions in collaboration with Store Management team
Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team
Fashion & Trend Awareness
Keep up‑to‑date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc.
Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer’s needs and enhance our shopping experience in store
Team & Development
Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in‑store communication, including price perception
Coach and develop the Store team’s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
Develop and coach talents and provide onboarding training to new colleagues
Organise, provide, and carry out the visual & commercial upskilling for you and your colleagues
Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
Support Sales Market and Area teams with expansion (store projects) needs
Visual & Commercial Execution
Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines
Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines
Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience
Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements
In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind
In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up‑to‑date according to latest guidelines and store layout
Ensure your store has enough quantities of sale and other activity including POS material according to local routines
Keep sales floor and back of house clean, organised, and safe according to local security guidelines
Qualifications
Curious, creative, proactive, solution‑focused, flexible, with effective communication skills to achieve results cross‑functionally.
Individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment.
Experience with being solution‑focused to improve product presentation and commercial execution in store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Know how to manage, follow‑up and act on selling equation and weekly sales reports.
Compensation Expected base salary range: $17.05 – $20.33 hourly.
Pay Status Non‑Exempt, Hourly.
EEOC Code SLS
Additional Information We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com and use Ask a Question.
Benefits All employees receive a staff discount card usable on all H&M Group brands in stores and online. Benefits include medical, pharmacy, vision and dental coverage, an employee assistance program, vacation, wellness, holiday and parental pay, 401(k), commuter benefits, health and dependent care FSA, plus additional voluntary benefits.
Inclusion & Diversity H&M Group is determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges and how we choose to relate to our colleagues and customers worldwide.
Company Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
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About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
Responsibilities Customer Sales & Profit
Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In‑direct)
Represent yourself and the H&M Brand positively during customer interactions (Direct)
Organise and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards
Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams
Perform sales report (KPIs) follow‑up, identify and prioritise visual & commercial opportunities in collaboration with Store Management team
Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow‑up actions in collaboration with Store Management team
Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team
Fashion & Trend Awareness
Keep up‑to‑date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc.
Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer’s needs and enhance our shopping experience in store
Team & Development
Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in‑store communication, including price perception
Coach and develop the Store team’s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
Develop and coach talents and provide onboarding training to new colleagues
Organise, provide, and carry out the visual & commercial upskilling for you and your colleagues
Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
Support Sales Market and Area teams with expansion (store projects) needs
Visual & Commercial Execution
Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines
Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines
Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience
Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements
In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind
In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up‑to‑date according to latest guidelines and store layout
Ensure your store has enough quantities of sale and other activity including POS material according to local routines
Keep sales floor and back of house clean, organised, and safe according to local security guidelines
Qualifications
Curious, creative, proactive, solution‑focused, flexible, with effective communication skills to achieve results cross‑functionally.
Individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment.
Experience with being solution‑focused to improve product presentation and commercial execution in store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Know how to manage, follow‑up and act on selling equation and weekly sales reports.
Compensation Expected base salary range: $17.05 – $20.33 hourly.
Pay Status Non‑Exempt, Hourly.
EEOC Code SLS
Additional Information We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com and use Ask a Question.
Benefits All employees receive a staff discount card usable on all H&M Group brands in stores and online. Benefits include medical, pharmacy, vision and dental coverage, an employee assistance program, vacation, wellness, holiday and parental pay, 401(k), commuter benefits, health and dependent care FSA, plus additional voluntary benefits.
Inclusion & Diversity H&M Group is determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges and how we choose to relate to our colleagues and customers worldwide.
Company Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
#J-18808-Ljbffr