PetSmart Store Support Group, Inc.
In-Store Experience Lead — CX & Events
PetSmart Store Support Group, Inc., Springfield, Massachusetts, us, 01119
A leading pet supply company is seeking an individual to champion operational excellence and enhance customer experience in stores. The role involves monitoring store performance, organizing in-store events, and collaborating cross-functionally. Ideal candidates should have 3+ years in customer experience or retail operations and strong analytical skills. A pet-friendly work environment and remote work options are part of the employment offerings.
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