Hybrid IT Service Desk Analyst II – Frontline Support

A technology service provider in Chicago is looking for a Service Desk Analyst 2 to provide first-line defense and support for client issues. The role demands strong customer service and technical troubleshooting skills. Responsibilities include answering client calls, managing service requests, and documenting issues. The ideal candidate should have 1-2 years of IT support experience and a relevant degree. The company offers a competitive salary and comprehensive benefits in a hybrid work environment. #J-18808-Ljbffr