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The Home Depot

Pro Customer Service/Sales

The Home Depot, Lawnside, New Jersey, us, 08045

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Role Overview The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Responsibilities

Build and maintain professional relationships with Pro customers.

Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.

Meet monthly sales goals and other metrics to drive sales in the store.

Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge.

Collaborate with team members to maintain a clean, organized, and safe environment.

Resolve delivery issues and communicate Home Depot’s advantages over competitors.

Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Qualifications Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

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