DFS Group
Vendor Brand Specialist, Brown Forman
DFS Group, Los Angeles, California, United States, 90079
As the Sales Associate, you will be the brand ambassador and a smiling face of DFS. You will work in the most important role on the sales floor and be the first direct conduit between our Products and our Customers. You will build customer loyalty and relationships while challenging yourself with sales and productivity targets.
Selling via the Best Customer Experience
Assist customers in selecting, purchasing, and refunding merchandise while demonstrating excellence in customer service. Complete customer transactions in a professional and timely manner. Identify customer temperaments and recommend products that suit their style. Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate. Assist other sales staff during peak periods to ensure all customers are attended to promptly, minimizing wait times. Floor and Product Presentation
Ensure floor presentation meets or exceeds brand and DFS requirements. Maintain reasonable stock levels of all merchandise in the department. Be familiar with the store layout; direct customers to merchandise, services, and facilities as appropriate. Assist the Management team in the coordination and execution of merchandising activities, e.g., inventory management, promotional activities, and merchandise stock flow. Key Requirements
High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job. Minimum 1 year’s sales or cashiering experience in a retail environment. Proficient with handling a POS register machine. Able to work in a fast-paced, high-pressure environment. High energy level, with a positive approach to job and group responsibilities. Ability to work flexible hours/shifts, including weekends, nights, and holidays. Able to work overtime hours when necessary. Fluency in the English language and other language(s) as required by location. Secondary language speaking beneficial, but not required. Non-Union Position. Pay Range: $20.00 - $25.00 hourly rate. Eligible for Incentives. About the Company
DFS is a Hong Kong-based travel retailer of luxury products.
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Assist customers in selecting, purchasing, and refunding merchandise while demonstrating excellence in customer service. Complete customer transactions in a professional and timely manner. Identify customer temperaments and recommend products that suit their style. Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate. Assist other sales staff during peak periods to ensure all customers are attended to promptly, minimizing wait times. Floor and Product Presentation
Ensure floor presentation meets or exceeds brand and DFS requirements. Maintain reasonable stock levels of all merchandise in the department. Be familiar with the store layout; direct customers to merchandise, services, and facilities as appropriate. Assist the Management team in the coordination and execution of merchandising activities, e.g., inventory management, promotional activities, and merchandise stock flow. Key Requirements
High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job. Minimum 1 year’s sales or cashiering experience in a retail environment. Proficient with handling a POS register machine. Able to work in a fast-paced, high-pressure environment. High energy level, with a positive approach to job and group responsibilities. Ability to work flexible hours/shifts, including weekends, nights, and holidays. Able to work overtime hours when necessary. Fluency in the English language and other language(s) as required by location. Secondary language speaking beneficial, but not required. Non-Union Position. Pay Range: $20.00 - $25.00 hourly rate. Eligible for Incentives. About the Company
DFS is a Hong Kong-based travel retailer of luxury products.
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