Carrier Enterprise
Warranty Advocate
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Warranty Advocate
role at
Carrier Enterprise
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Introduction Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Manager for our [specific location]. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Job Summary The Warranty Financial Team Advocate is responsible for ensuring accurate and timely financial processing of warranty claims and related transactions. This role works with cross-functional teams, managing daily credit reconciliation, processing financial transactions, and providing technical support to internal stakeholders and customers. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Review and maintain accurate factory daily credits to ensure correct payment to customers and verify and process daily credits in a timely manner.
Receive and process purchase orders and perform weekly reconciliations to ensure accuracy and resolve any discrepancies.
Process and track third-party credits and compressor core credits, ensuring accurate payment to customers and vendors.
Review and process consumer buy-in credits, ensuring accurate payment to customers and the factory.
Analyze unavailable inventory reports, identify and resolve inventory discrepancies, and optimize inventory management processes.
Provide warranty-related support to the technical support team and customer-facing team and assist with warranty and financial inquiries.
Develop and deliver training to dealers and internal teams on warranty and financial processes and maintain training materials and documentation.
Perform weekly reconciliations, generate reports as needed, and analyze data to identify trends and areas for improvement.
Seniority Level Entry level
Employment Type Full-time
Job Function Legal
Industries Wholesale Building Materials
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Warranty Advocate
role at
Carrier Enterprise
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Introduction Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Manager for our [specific location]. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Job Summary The Warranty Financial Team Advocate is responsible for ensuring accurate and timely financial processing of warranty claims and related transactions. This role works with cross-functional teams, managing daily credit reconciliation, processing financial transactions, and providing technical support to internal stakeholders and customers. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Review and maintain accurate factory daily credits to ensure correct payment to customers and verify and process daily credits in a timely manner.
Receive and process purchase orders and perform weekly reconciliations to ensure accuracy and resolve any discrepancies.
Process and track third-party credits and compressor core credits, ensuring accurate payment to customers and vendors.
Review and process consumer buy-in credits, ensuring accurate payment to customers and the factory.
Analyze unavailable inventory reports, identify and resolve inventory discrepancies, and optimize inventory management processes.
Provide warranty-related support to the technical support team and customer-facing team and assist with warranty and financial inquiries.
Develop and deliver training to dealers and internal teams on warranty and financial processes and maintain training materials and documentation.
Perform weekly reconciliations, generate reports as needed, and analyze data to identify trends and areas for improvement.
Seniority Level Entry level
Employment Type Full-time
Job Function Legal
Industries Wholesale Building Materials
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