Community Coordinated Care for Children, Inc. (4C)
PARENT ADVOCATE
Community Coordinated Care for Children, Inc. (4C), Florida, New York, United States
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PARENT ADVOCATE
role at
Community Coordinated Care for Children, Inc. (4C)
located in Orlando, FL.
Salary: $26.44 per hour. Full-time, Monday through Friday 8am to 5pm.
GENERAL DESCRIPTION The Parent Advocate plays a vital role in supporting families with children ages birth to five in the Orlando Kidz Zone (OKZ) neighborhoods through the Family Care Connection (FCC) program. The position is responsible for paraprofessional work that helps families define goals, empowers them to achieve such goals through information and resources, coordinates access and enrollment of children in early care and learning programs, offers wraparound services to a host of family/social support services, and works in partnership with families to improve their overall wellbeing. Work is performed under established guidelines and direction of the program manager.
ESSENTIAL JOB FUNCTIONS
Conducts recruitment activities to identify families interested in the OKZ FCC program, in conjunction with the City’s OKZ managers, My Brother’s Keeper, and other partner agencies. Activities include canvassing neighborhoods, establishing connections with community organizations, and participation in outreach activities.
Completes Family Maps with designated families, develops Partnership Agreements to accomplish identified goals for family and child, monitors and documents progress toward goals, and maintains regular communication by phone, email, text, and in-person meetings.
Provides all families with consultation, information, resources, and referrals to services that support their needs, including early learning/child care options such as Early Head Start, Head Start, Bezos Academy, Rosen Preschool, OCPS Kindergarten, Voluntary Pre‑Kindergarten, and School Readiness programs.
Generates enrollment referrals for the City of Orlando’s Child Care funding (School Readiness/Early Learning Coalition Orange County) and completes direct enrollment of eligible children into City funding for families with unique circumstances.
Assists families with completing applications, collecting documentation to verify eligibility, scheduling appointments, and arranging transportation for wraparound services, including eligibility for early care and learning programs.
Advocates for FCC participants and acts as liaison between wraparound service partners. Reports areas of concern to the program manager.
Utilizes City’s “Bonterra” (Efforts to Outcomes) data software to maintain accurate files, analyze data, prepare reports, correspondence, and family service records per policies and procedures.
Performs other duties as needed and determined by 4C in support of the OKZ neighborhoods.
MINIMUM QUALIFICATIONS KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of
The structure and content of the English language including meaning, spelling, rules of composition, and grammar to prepare and read documents and correspondences.
Principles and processes for providing customer and personal services.
Office practices and procedures.
A variety of computer software applications in word processing, spreadsheet, and databases.
Ability to
Gain knowledge of agency guidelines, contract requirements and program components.
Navigate the Internet.
Gain knowledge of specific software applications used by the City and/or 4C.
Work under pressure and meet deadlines with minimal supervision.
Maintain confidentiality.
Have main knowledge of eligibility criteria for applicants.
Know community resources.
Demonstrate excellent organizational skills, attention to detail, and record‑keeping skills.
Demonstrate abilities in problem solving and organization.
Work and communicate with people from various multicultural backgrounds and socio‑economic levels.
Demonstrate proficient computer literacy and use of MS Word, Excel, PowerPoint, and Outlook.
Sensitivity to the needs, abilities, beliefs, and attitudes of individuals within and outside the Agency, including but not limited to customers and co‑workers.
EDUCATION AND EXPERIENCE
Bachelor’s degree in Social Work, Psychology, Human Development, Education, or closely related field; or an equivalent combination of education, training, and experience.
Previous experience in the human services/social services field preferred.
One (1) year experience working with individuals to establish family support goals and/or promote the healthy development of children ages birth to 5‑years required.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook required).
LICENSES, CERTIFICATIONS, OR REGISTRATIONS
Must meet criteria for Level 2 background screening.
Possession of a valid Florida Driver’s license and daily access to reliable transportation to and from work and for travel to off‑site locations.
PHYSICAL REQUIREMENTS
Ability to operate a motor vehicle.
Ability to sit for extended periods while performing essential job functions.
Ability to speak in front of large groups.
May be required to perform moderate lifting/pulling/pushing/carrying, approximately 30‑50 pounds.
ENVIRONMENTAL CONDITIONS
Office/off‑site work environments; some outdoor activities in various weather conditions.
May be required to work evenings, holidays, and weekends.
Must be able to report to various work locations, as instructed.
Local travel required; ability to travel in/country for training as needed.
OTHER QUALIFICATIONS
The ability to safely and successfully perform essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or qualitative productivity benchmarks.
The ability to maintain reasonable, regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Compliance with all personnel policies of the Agency.
Equal Opportunity Employer — Veteran/Disability.
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PARENT ADVOCATE
role at
Community Coordinated Care for Children, Inc. (4C)
located in Orlando, FL.
Salary: $26.44 per hour. Full-time, Monday through Friday 8am to 5pm.
GENERAL DESCRIPTION The Parent Advocate plays a vital role in supporting families with children ages birth to five in the Orlando Kidz Zone (OKZ) neighborhoods through the Family Care Connection (FCC) program. The position is responsible for paraprofessional work that helps families define goals, empowers them to achieve such goals through information and resources, coordinates access and enrollment of children in early care and learning programs, offers wraparound services to a host of family/social support services, and works in partnership with families to improve their overall wellbeing. Work is performed under established guidelines and direction of the program manager.
ESSENTIAL JOB FUNCTIONS
Conducts recruitment activities to identify families interested in the OKZ FCC program, in conjunction with the City’s OKZ managers, My Brother’s Keeper, and other partner agencies. Activities include canvassing neighborhoods, establishing connections with community organizations, and participation in outreach activities.
Completes Family Maps with designated families, develops Partnership Agreements to accomplish identified goals for family and child, monitors and documents progress toward goals, and maintains regular communication by phone, email, text, and in-person meetings.
Provides all families with consultation, information, resources, and referrals to services that support their needs, including early learning/child care options such as Early Head Start, Head Start, Bezos Academy, Rosen Preschool, OCPS Kindergarten, Voluntary Pre‑Kindergarten, and School Readiness programs.
Generates enrollment referrals for the City of Orlando’s Child Care funding (School Readiness/Early Learning Coalition Orange County) and completes direct enrollment of eligible children into City funding for families with unique circumstances.
Assists families with completing applications, collecting documentation to verify eligibility, scheduling appointments, and arranging transportation for wraparound services, including eligibility for early care and learning programs.
Advocates for FCC participants and acts as liaison between wraparound service partners. Reports areas of concern to the program manager.
Utilizes City’s “Bonterra” (Efforts to Outcomes) data software to maintain accurate files, analyze data, prepare reports, correspondence, and family service records per policies and procedures.
Performs other duties as needed and determined by 4C in support of the OKZ neighborhoods.
MINIMUM QUALIFICATIONS KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of
The structure and content of the English language including meaning, spelling, rules of composition, and grammar to prepare and read documents and correspondences.
Principles and processes for providing customer and personal services.
Office practices and procedures.
A variety of computer software applications in word processing, spreadsheet, and databases.
Ability to
Gain knowledge of agency guidelines, contract requirements and program components.
Navigate the Internet.
Gain knowledge of specific software applications used by the City and/or 4C.
Work under pressure and meet deadlines with minimal supervision.
Maintain confidentiality.
Have main knowledge of eligibility criteria for applicants.
Know community resources.
Demonstrate excellent organizational skills, attention to detail, and record‑keeping skills.
Demonstrate abilities in problem solving and organization.
Work and communicate with people from various multicultural backgrounds and socio‑economic levels.
Demonstrate proficient computer literacy and use of MS Word, Excel, PowerPoint, and Outlook.
Sensitivity to the needs, abilities, beliefs, and attitudes of individuals within and outside the Agency, including but not limited to customers and co‑workers.
EDUCATION AND EXPERIENCE
Bachelor’s degree in Social Work, Psychology, Human Development, Education, or closely related field; or an equivalent combination of education, training, and experience.
Previous experience in the human services/social services field preferred.
One (1) year experience working with individuals to establish family support goals and/or promote the healthy development of children ages birth to 5‑years required.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook required).
LICENSES, CERTIFICATIONS, OR REGISTRATIONS
Must meet criteria for Level 2 background screening.
Possession of a valid Florida Driver’s license and daily access to reliable transportation to and from work and for travel to off‑site locations.
PHYSICAL REQUIREMENTS
Ability to operate a motor vehicle.
Ability to sit for extended periods while performing essential job functions.
Ability to speak in front of large groups.
May be required to perform moderate lifting/pulling/pushing/carrying, approximately 30‑50 pounds.
ENVIRONMENTAL CONDITIONS
Office/off‑site work environments; some outdoor activities in various weather conditions.
May be required to work evenings, holidays, and weekends.
Must be able to report to various work locations, as instructed.
Local travel required; ability to travel in/country for training as needed.
OTHER QUALIFICATIONS
The ability to safely and successfully perform essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or qualitative productivity benchmarks.
The ability to maintain reasonable, regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Compliance with all personnel policies of the Agency.
Equal Opportunity Employer — Veteran/Disability.
#J-18808-Ljbffr