David S. Brown Enterprises, Ltd
Residential Maintenance Technician
David S. Brown Enterprises, Ltd, Owings Mills, Maryland, United States, 21117
Residential Maintenance Technician
David S. Brown Enterprises, Ltd
Job Type: Full-time
To work in accordance with established procedures and/or specific instruction from Service Supervisor. Responsible for the completion of non-technical routine resident service related work, preparation of turnover units, and maintenance projects. Performs work in the areas of general carpentry, plumbing, electrical, and HVAC. Responsible for maintaining company equipment, inventory, vehicles, and workshop.
Responsibilities
Completes routine service requests to assure the highest quality customer service satisfaction. Returns completed work order slips, noting supplies and materials used, time to complete the call, and the date of completion
Prepares turnover units for occupancy, according to management schedule. Completes and returns turnover checklist
Completes on-call emergency service requests, according to established emergency list. On-call sequence is determined by individual property. Must know location of emergency system controls
Maintains adequate inventory levels
Reports any maintenance problems to the supervisor
Participates in ongoing community maintenance and improvement plans
If assigned a vehicle, maintains logs on that vehicle. Responsible for proper maintenance of that vehicle and any other equipment assigned
If a vehicle is not assigned, must have reliable transportation
Performs general maintenance on interior and exterior of buildings and common areas
Must know community building names, geographic layout of property, and placement of water main lines, water cutoffs, and sewage clean outs
Informs supervisor of additional maintenance work that needs to be done to improve/maintain property
Takes rotating “on-call” responsibility
Assists in training other members of the Service Team when necessary
Assists in creating and maintaining an inventory and supply listing (this information should be reviewed on a regular basis with the Property Manager)
Assists in creating and maintaining a product inventory notebook identifying the different products used in the apartment homes. In addition, this notebook should include warranty information
Assists in completing move-out inspections when necessary
Performs miscellaneous service duties. Helps in maintaining shop cleanliness
Completes service requests and functions related to preparing the apartment home for occupancy. This includes, but is not limited to preparing, painting, cleaning, and carpet shampooing
Completes as deemed appropriate by the Property Manager and Service Manager, service requests and preventative maintenance services for residents and property
Participates in the on-call scheduling for the on-site Service Team
Performs snow and ice removal from parking lots and sidewalks
Mold awareness
Attends training seminars, trade conventions and meetings deemed necessary and beneficial
Reports maintenance progress to Property Manager on a regular basis
Obtains and implements all necessary information to comply with local and federal laws (including employment information, OSHA information, Fair Housing, etc.)
Assists the Service Manager in coordinating all on-site maintenance Service Team’s functions
Completes service requests and preventative maintenance services for residents and property
Performs all other duties at the request of the Service Supervisor
Flexibility in work schedule as determined by regional management may be required periodically to insure adequate staffing
Qualifications
Strong commitment to company goals and values
Perform the tasks assigned in an orderly and timely manner
Friendly and positive attitude
Must have ability to use shop mathematics, interpret complicated drawings or follow detailed and complex specifications; may need to use several precision measuring instruments, operate general purpose machines, or know assembly of one or more classes of machines or machinery
Possess and continually improve the technical skills necessary to perform assigned maintenance
Be committed to the success of each associate as a member of the team
Customer-centered
General knowledge of all aspects of maintenance repair and service
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence.
Must have a valid driver’s license with under 5 points and 4 accidents.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, and talk or hear.
Employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.
Employee occasionally is required to sit and taste or smell.
Employee must frequently lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Employee is frequently exposed to moving mechanical parts and outside weather conditions.
Employee is occasionally exposed to wet and/or humid conditions, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration.
Noise level in the work environment is usually moderate.
Specific jobs like hammering, grinding, power washing, paint spraying and making keys contribute to that noise.
Employee must be self motivated and have good communication skills and a neat appearance.
Education/Training/Experience
Requires high school education (or equivalent), plus vocational, career, or related technical studies. Vocational emphasis on plumbing, HVAC, mechanical, and electrical, and have HVAC certification. One year minimum related service experience
EPA certification for handling refrigerants or in the process of obtaining certification.
Benefits
We support a work-life balance providing 10+ days per year of vacation, plus sick leave, plus a paid day off for your Birthday
We provide 9 paid holidays
401k Retirement: Save for your future with a 50% company match, up to 8%
Health benefits: medical, dental, vision, with employer contributions
Receive a 15% discount on your rent with our Apartment Rental Discount program
We provide reimbursement for part of your tuition in either undergrad or graduate degrees or seminars/certifications
Employer Paid benefits: Term Life and AD&D Insurance, Short term disability, Wellness Program, gym membership
We are proud to be an EOE, and we maintain a drug‑free workplace.
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Job Type: Full-time
To work in accordance with established procedures and/or specific instruction from Service Supervisor. Responsible for the completion of non-technical routine resident service related work, preparation of turnover units, and maintenance projects. Performs work in the areas of general carpentry, plumbing, electrical, and HVAC. Responsible for maintaining company equipment, inventory, vehicles, and workshop.
Responsibilities
Completes routine service requests to assure the highest quality customer service satisfaction. Returns completed work order slips, noting supplies and materials used, time to complete the call, and the date of completion
Prepares turnover units for occupancy, according to management schedule. Completes and returns turnover checklist
Completes on-call emergency service requests, according to established emergency list. On-call sequence is determined by individual property. Must know location of emergency system controls
Maintains adequate inventory levels
Reports any maintenance problems to the supervisor
Participates in ongoing community maintenance and improvement plans
If assigned a vehicle, maintains logs on that vehicle. Responsible for proper maintenance of that vehicle and any other equipment assigned
If a vehicle is not assigned, must have reliable transportation
Performs general maintenance on interior and exterior of buildings and common areas
Must know community building names, geographic layout of property, and placement of water main lines, water cutoffs, and sewage clean outs
Informs supervisor of additional maintenance work that needs to be done to improve/maintain property
Takes rotating “on-call” responsibility
Assists in training other members of the Service Team when necessary
Assists in creating and maintaining an inventory and supply listing (this information should be reviewed on a regular basis with the Property Manager)
Assists in creating and maintaining a product inventory notebook identifying the different products used in the apartment homes. In addition, this notebook should include warranty information
Assists in completing move-out inspections when necessary
Performs miscellaneous service duties. Helps in maintaining shop cleanliness
Completes service requests and functions related to preparing the apartment home for occupancy. This includes, but is not limited to preparing, painting, cleaning, and carpet shampooing
Completes as deemed appropriate by the Property Manager and Service Manager, service requests and preventative maintenance services for residents and property
Participates in the on-call scheduling for the on-site Service Team
Performs snow and ice removal from parking lots and sidewalks
Mold awareness
Attends training seminars, trade conventions and meetings deemed necessary and beneficial
Reports maintenance progress to Property Manager on a regular basis
Obtains and implements all necessary information to comply with local and federal laws (including employment information, OSHA information, Fair Housing, etc.)
Assists the Service Manager in coordinating all on-site maintenance Service Team’s functions
Completes service requests and preventative maintenance services for residents and property
Performs all other duties at the request of the Service Supervisor
Flexibility in work schedule as determined by regional management may be required periodically to insure adequate staffing
Qualifications
Strong commitment to company goals and values
Perform the tasks assigned in an orderly and timely manner
Friendly and positive attitude
Must have ability to use shop mathematics, interpret complicated drawings or follow detailed and complex specifications; may need to use several precision measuring instruments, operate general purpose machines, or know assembly of one or more classes of machines or machinery
Possess and continually improve the technical skills necessary to perform assigned maintenance
Be committed to the success of each associate as a member of the team
Customer-centered
General knowledge of all aspects of maintenance repair and service
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence.
Must have a valid driver’s license with under 5 points and 4 accidents.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, and talk or hear.
Employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.
Employee occasionally is required to sit and taste or smell.
Employee must frequently lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Employee is frequently exposed to moving mechanical parts and outside weather conditions.
Employee is occasionally exposed to wet and/or humid conditions, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration.
Noise level in the work environment is usually moderate.
Specific jobs like hammering, grinding, power washing, paint spraying and making keys contribute to that noise.
Employee must be self motivated and have good communication skills and a neat appearance.
Education/Training/Experience
Requires high school education (or equivalent), plus vocational, career, or related technical studies. Vocational emphasis on plumbing, HVAC, mechanical, and electrical, and have HVAC certification. One year minimum related service experience
EPA certification for handling refrigerants or in the process of obtaining certification.
Benefits
We support a work-life balance providing 10+ days per year of vacation, plus sick leave, plus a paid day off for your Birthday
We provide 9 paid holidays
401k Retirement: Save for your future with a 50% company match, up to 8%
Health benefits: medical, dental, vision, with employer contributions
Receive a 15% discount on your rent with our Apartment Rental Discount program
We provide reimbursement for part of your tuition in either undergrad or graduate degrees or seminars/certifications
Employer Paid benefits: Term Life and AD&D Insurance, Short term disability, Wellness Program, gym membership
We are proud to be an EOE, and we maintain a drug‑free workplace.
#J-18808-Ljbffr