United Surgical Partners International, Inc
Collections Specialist
United Surgical Partners International, Inc, The Woodlands, Texas, United States
Join to apply for the
Collections Specialist
role at
United Surgical Partners International, Inc
Memorial Hermann Surgery Center Pinecroft, located in The Woodlands, Texas, is a premier outpatient surgical facility offering high-quality care in a patient-focused environment. As a joint venture with United Surgical Partners International (USPI) and part of the Memorial Hermann Health System, we specialize in a wide range of procedures with a commitment to safety, efficiency, and excellence.
We are currently seeking a detail-oriented and motivated
Full-time Collections Specialist
to join our Business Office team. The ideal candidate is highly organized, skilled in patient financial communication, and thrives in a collaborative, fast-paced setting.
Responsibilities
Manage the collections process for patient accounts, ensuring timely and accurate follow-up on outstanding balances
Communicate with patients regarding billing inquiries, account balances, and payment arrangements in a professional and compassionate manner
Work with insurance companies and third-party payors to resolve denied or unpaid claims
Accurately document all collection efforts and maintain up-to-date account records
Collaborate with business office staff, clinical teams, and leadership to support financial goals and patient satisfaction
Adhere to HIPAA, compliance standards, and all applicable laws and regulations related to patient billing and collections
Contribute to maintaining a positive and supportive environment for both patients and colleagues
What We Offer
Medical, dental, vision, and prescription coverage
Life and AD&D coverage
Availability of short- and long-term disability
Flexible financial benefits including FSAs and HSAs
401(k) and access to retirement planning
Paid holidays and vacation
Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.
USPI is proud of our inclusive culture. We respect differences and nurture the contributions of each individual while leveraging diversity to better serve our patients and physicians.
Required Skills
Strong knowledge of billing and collections processes, preferably in a healthcare setting
Excellent verbal and written communication skills with a customer service mindset
Ability to handle sensitive patient financial discussions with professionalism and empathy
Proficiency in Microsoft Office Suite and medical billing software systems
Strong problem-solving, organizational, and time management skills
Attention to detail and accuracy in account documentation
Required Experience
Previous experience in medical billing, collections, or revenue cycle management preferred
Knowledge of insurance claims processes and denial management strongly desired
Experience working in a surgery center, hospital, or healthcare business office setting preferred
High school diploma or equivalent required; additional training or certification in medical billing a plus
Seniority Level Entry level
Employment Type Full-time
Job Function Accounting/Auditing and Finance
Industries Hospitals and Health Care
#J-18808-Ljbffr
Collections Specialist
role at
United Surgical Partners International, Inc
Memorial Hermann Surgery Center Pinecroft, located in The Woodlands, Texas, is a premier outpatient surgical facility offering high-quality care in a patient-focused environment. As a joint venture with United Surgical Partners International (USPI) and part of the Memorial Hermann Health System, we specialize in a wide range of procedures with a commitment to safety, efficiency, and excellence.
We are currently seeking a detail-oriented and motivated
Full-time Collections Specialist
to join our Business Office team. The ideal candidate is highly organized, skilled in patient financial communication, and thrives in a collaborative, fast-paced setting.
Responsibilities
Manage the collections process for patient accounts, ensuring timely and accurate follow-up on outstanding balances
Communicate with patients regarding billing inquiries, account balances, and payment arrangements in a professional and compassionate manner
Work with insurance companies and third-party payors to resolve denied or unpaid claims
Accurately document all collection efforts and maintain up-to-date account records
Collaborate with business office staff, clinical teams, and leadership to support financial goals and patient satisfaction
Adhere to HIPAA, compliance standards, and all applicable laws and regulations related to patient billing and collections
Contribute to maintaining a positive and supportive environment for both patients and colleagues
What We Offer
Medical, dental, vision, and prescription coverage
Life and AD&D coverage
Availability of short- and long-term disability
Flexible financial benefits including FSAs and HSAs
401(k) and access to retirement planning
Paid holidays and vacation
Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.
USPI is proud of our inclusive culture. We respect differences and nurture the contributions of each individual while leveraging diversity to better serve our patients and physicians.
Required Skills
Strong knowledge of billing and collections processes, preferably in a healthcare setting
Excellent verbal and written communication skills with a customer service mindset
Ability to handle sensitive patient financial discussions with professionalism and empathy
Proficiency in Microsoft Office Suite and medical billing software systems
Strong problem-solving, organizational, and time management skills
Attention to detail and accuracy in account documentation
Required Experience
Previous experience in medical billing, collections, or revenue cycle management preferred
Knowledge of insurance claims processes and denial management strongly desired
Experience working in a surgery center, hospital, or healthcare business office setting preferred
High school diploma or equivalent required; additional training or certification in medical billing a plus
Seniority Level Entry level
Employment Type Full-time
Job Function Accounting/Auditing and Finance
Industries Hospitals and Health Care
#J-18808-Ljbffr