The Home Depot
Pro Customer Service/Sales
The Home Depot, Barboursville, West Virginia, United States, 25504
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Pro Customer Service Sales
role at
The Home Depot
Job Description
Deliver an exceptional experience for professional customers, including contractors, property owners, and commercial clients.
Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Build and maintain professional relationships with Pro customers.
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
Provide outstanding service based on unique project needs.
Meet monthly sales goals and other metrics to drive sales in the store.
Ensure every Pro customer’s project is a success whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industries: Consumer Services
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Pro Customer Service Sales
role at
The Home Depot
Job Description
Deliver an exceptional experience for professional customers, including contractors, property owners, and commercial clients.
Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Build and maintain professional relationships with Pro customers.
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
Provide outstanding service based on unique project needs.
Meet monthly sales goals and other metrics to drive sales in the store.
Ensure every Pro customer’s project is a success whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industries: Consumer Services
#J-18808-Ljbffr