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Bilingual Customer Service Representative

Security Finance, Irving, Texas, United States, 75084

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Job Category : Operations SFC Requisition Number : TEMPL05421 Posted: March 2, 2018 Full-Time

Locations

1529-03-Irving, TX-SFC, 1928 N. Story Rd., Irving, TX 75061-1936, USA

1529-03-Irving, TX-SFC, 1928 N. Story Rd., Irving, TX 75061-1936, USA

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

Providing exceptional customer service

Maintaining office cash with accuracy and security

Achieving account gain through proven loan judgment and effective customer solicitation

Ensuring compliance with state and federal lending regulations and Company policies

Ensuring prompt completion of loan applications

Ensuring compliance with company record keeping procedures

Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

Company paid Health insurance (employee only)

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job Requirements

18 years of age or older

Valid driver’s license, acceptable driving record and reliable transportation

Ability to pass a criminal background check

Collections experience (direct first party collections/skip tracing) preferred

Ability to be working on the phone for the majority of the day

Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Ability to speak Spanish and English fluently.

Equal Opportunity Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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