The Home Depot
Pro Customer Service Sales
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.
Job Description The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Responsibilities
Build and maintain professional relationships with Pro customers.
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
Provide outstanding service based on unique project needs.
Meet monthly sales goals and other metrics to drive sales in the store.
Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge to ensure every Pro customer’s project is a success.
Collaborate with team members to maintain a clean, organized, and safe environment.
Resolve delivery issues and communicate Home Depot’s advantages over competitors.
Support store goals by monitoring inventory, executing sales initiatives, and upholding high standards of customer service and safety.
Qualifications
Preferred bilingual communications skills - specific language depends on customer needs.
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industry: Consumer Services
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Job Description The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Responsibilities
Build and maintain professional relationships with Pro customers.
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
Provide outstanding service based on unique project needs.
Meet monthly sales goals and other metrics to drive sales in the store.
Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge to ensure every Pro customer’s project is a success.
Collaborate with team members to maintain a clean, organized, and safe environment.
Resolve delivery issues and communicate Home Depot’s advantages over competitors.
Support store goals by monitoring inventory, executing sales initiatives, and upholding high standards of customer service and safety.
Qualifications
Preferred bilingual communications skills - specific language depends on customer needs.
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industry: Consumer Services
#J-18808-Ljbffr