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United Way of Massachusetts Bay and Merrimack Valley

Remote Bilingual Member Service Specialist

United Way of Massachusetts Bay and Merrimack Valley, Baltimore, Maryland, United States, 21276

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A leading service organization is seeking a Bilingual Member Service Representative for its remote Contact Center team. The candidate will assist English and Spanish speaking callers with membership questions and banking products while striving to exceed member expectations. Key responsibilities include managing phone inquiries, verifying member information, and addressing service issues, all while working in a supportive and structured environment. This role offers competitive pay and a commitment to employee development. #J-18808-Ljbffr